Customer Relations Associate - FULLY REMOTE in Oregon

Talentify.io; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

An innovative company in the customer service industry is seeking dedicated individuals to join their remote team. This engaging role offers the chance to provide technical and administrative support, ensuring customer satisfaction and success. With a focus on career growth and a collaborative work environment, you'll thrive in a mission-driven atmosphere. If you're passionate about making a positive impact and possess strong communication skills, this opportunity is perfect for you. Join a forward-thinking organization that values your contributions and supports your professional development.

Qualifications

• Strong customer service skills with a focus on excellence.
• Exceptional oral and written communication skills.

Responsibilities

• Provide technical and administrative services to support customer needs.
• Document customer requests and complaints in the CRM or tracking software.

Skills

Customer Service Skills

Communication Skills

Windows Software Proficiency

Office Experience

Education

Bachelor's Degree in a Mission-Driven Field

Tools

CRM Software

Spreadsheets

Job description

Employer Industry: Customer Service Solutions

Why consider this job opportunity:
- Salary up to $24.00 per hour
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and customer success
- Engaging and dynamic role in a mission-driven company
- Work remotely from anywhere in Oregon

What to Expect (Job Responsibilities):
- Provide technical and administrative services to support customer needs
- Document customer requests and complaints in the CRM or tracking software
- Maintain strong communication with Relationship Managers regarding customer matters
- Prepare and distribute daily and monthly utilization reports
- Assist with administrative duties such as documentation transmission and customer inquiries

What is Required (Qualifications):
- Bachelor’s degree in a mission-driven field is a plus
- General office experience and proficiency in Windows software and spreadsheets
- Strong customer service skills with a focus on excellence
- Exceptional oral and written communication skills
- Ability to work independently and collaboratively in a team environment

How to Stand Out (Preferred Qualifications):
- Prior administrative support and customer service experience
- Friendly, positive personality with a "can do" attitude
- Willingness to take initiative and thrive in a fast-paced environment

#CustomerService #RemoteWork #CareerGrowth #TeamCollaboration #MissionDriven

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.