Customer Quality Technician

Amphenol Aerospace; New York, Rehoboth Beach (NY, DE); On-site; USD 42,000 - 65,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Customer Quality Technician, um das Team in Sidney, NY zu verstärken. In dieser Rolle sind Sie für die technische Unterstützung bei Kundenqualitätsproblemen verantwortlich und kommunizieren regelmäßig mit Kunden. Sie werden auch Qualitätsdokumente überprüfen und an Korrekturmaßnahmen arbeiten. Diese Position bietet die Möglichkeit, in einem dynamischen Umfeld zu arbeiten, das auf Teamarbeit und berufliche Entwicklung Wert legt. Wenn Sie eine Leidenschaft für Qualität und Kundenservice haben, könnte dies die perfekte Gelegenheit für Sie sein.

Benefits

Wettbewerbsfähige Gehälter

Karriereentwicklung

Teamkultur

Wettbewerbsfähige Leistungen

Qualifications

• Mindestens 5 Jahre Erfahrung oder ein Associate Degree mit 1 Jahr Erfahrung.
• Erfahrung in der Kundenqualitätsunterstützung und Dokumentenprüfung.

Responsibilities

• Technische Unterstützung bei Kundenqualitätsproblemen.
• Regelmäßige Kommunikation mit Kunden und Überprüfung von Qualitätsdokumenten.

Skills

Kundenqualitätsunterstützung

Dokumentenprüfung

Technische Zeichnungen lesen

Microsoft Office

Data3 Software

Education

High School Diplom

Technisches Associate Degree

Tools

Microsoft Office

Data3 Software

Job description

The Role

Amphenol Aerospace Operations is seeking a Customer Quality Technician to work out of its state-of-the-art facility in Sidney, NY.

Support of quality functions includes customer support, customer quality documentation review, FAI's, RMA's, & CAR's.

Key Responsibilities

• Technical support of customer quality issues/escapes
• Regular communication with customers via phone, email, and occasional on-site visits
• Review of customer quality documentation through PO's
• Support of corrective action responses based on customer escape issues and data
• Review and disposition of RMA products
• Maintain knowledge of product workmanship standards & quality procedures manual
• Read and understand technical drawings, specifications, and documents
• Screening/inspecting products on-site at customer facilities when needed

Salary

$42,000 - $65,000

Location

• Sidney, NY
• 30-minute drive from Binghamton, NY
• 20-minute drive from Oneonta, NY

The Person

Key skills and qualities include:

• High school diploma with at least 5 years of applicable experience or an associate degree in a technical curriculum with one year of experience
• Equivalent education and experience acceptable
• Proficiency in Microsoft Office and Data3 software
• Ability to perform bending, sitting, typing, lifting, standing, driving, etc. (up to 4-5 hours daily)
• 10%-25% travel to support customer quality issues

The Company

Amphenol Aerospace Operations has manufacturing sites in Sidney, NY; Mesa, AZ; Nogales, MX; and a Design Center in Pasadena, CA. With over 100 years in the industry, we specialize in electrical components for aviation and commercial aircraft markets.

We value our human capital, support career development, and promote a culture of teamwork and meaningful work. We offer competitive wages and benefits. Candidates must be authorized to work in the U.S. without sponsorship. This position involves access to controlled technology subject to US export controls; qualified candidates must be US persons or eligible for required authorizations.

We are an Equal Opportunity/Affirmative Action Employer committed to creating an inclusive environment.