Customer Quality & Facilities Project Coordinator

Pfeiffer Vacuum+Fab Solutions; San Jose (CA); On-site; USD 75,000 - 95,000; Full time

Job summary

Pfeiffer Vacuum+Fab Solutions in San Jose seeks a Customer Quality and Facility Project Coordinator. This role includes managing FAI processes and compliance with Semiconductor OEMs, along with coordinating facility projects with external suppliers.

The ideal candidate will have strong organizational and communication skills, experience in engineering/manufacturing, and proficiency in Microsoft Office. This position requires minimal travel and can engage in various work environments, emphasizing teamwork and multitasking.

Qualifications

• Strong organizational and time-management skills to prioritize multiple tasks.
• Effective verbal and written communication with various stakeholders.
• Ability to use Microsoft Office programs to manipulate and access information.

Responsibilities

• Manage the first article process with key customers and coordinate internally.
• Organize and track customer quality metrics.
• Serve as the representative for facility maintenance and projects.
• Ensure smooth execution of facility requirements and compliance deadlines.

Skills

Organizational skills

Verbal communication

Written communication

Attention to detail

Time-management skills

Education

High school diploma or equivalent with >8 years experience

Associate degree in Business Administration or related field with >4 years experience

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Overview

Pfeiffer Vacuum has a long history in the vacuum industry, with more than 4,000 employees at 10 production sites and a global network of sales and service companies. The company focuses on high quality standards and aims to be a sustainable, fast-growing market leader driving technology for a sustainable future.

Summary

This position, Customer quality and facility project coordinator, manages first article (FAI) processes, customer quality trackers, and customer compliance requirements with key Semiconductor OEM customers and internal stakeholders. It also coordinates Silicon Valley Innovation Center (SVIC) facility requirements and projects with external suppliers and the landlord.

Responsibilities

• Manage the first article process with key Semiconductor OEM customers and coordinate internally to ensure all information and reports are available from stakeholders; organize data submission for timely completion according to customer requirements.
• Organize and track customer quality metrics.
• Track and follow through with internal stakeholders to complete all customer compliance requirements and deadlines.
• Serve as the Pfeiffer representative for SVIC facility maintenance, repairs, and projects with internal stakeholders, external vendors, and the landlord to ensure smooth execution within budget, requirements, and timeline.
• Travel should be minimum (less than 5%), but occasional visits to vendors or corporate meetings may be required.

Physical Demands

Tasks require walking, sitting, bending, reaching, mobility, frequent lifting and pushing/pulling. Work requires computer skills (word processing, spreadsheet, and data-entry), attention to detail and accuracy. Strong interpersonal skills and the ability to balance multiple tasks are essential.

Position Requirements

General Qualifications

• Very strong organizational and time-management skills to prioritize and complete multiple tasks.
• Effective verbal and written communication with coworkers, customers, vendors, and other personnel in a professional manner.
• Ability to accurately input, manipulate, and access information using moderately complex computer programs; Microsoft Word, Excel, and PowerPoint (or equivalent).
• Ability to work with others to share knowledge of processes and procedures to continuously improve.

Education and Experience

• High school diploma with >8 years of similar work experience in engineering/manufacturing, or an associate degree in Business Administration, social science, or a technical field with >4 years of relevant experience.

Language Skills

Excellent English verbal and written communication skills.

Reasoning Ability

Ability to multitask in a fast-paced environment while maintaining discipline; able to solve practical and complex problems and balance various factors.

Tools and Equipment

None.

Work Environment

This position may work in office, warehouse, and laboratory settings. Approximately 85% inside (climate-controlled office) and 15% in laboratory, warehouse, or during travel; lifting up to 50 lbs. Eye and hearing protection may be required in manufacturing areas, and additional PPE may be required visiting customer sites.

Pfeiffer Vacuum is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, veteran status, disability status, or other legally protected categories.