Customer Quality Engineer - Automotive Manufacturing

Seksun Texas Inc.; Lathrop (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Seksun Texas Inc. in Lathrop, CA, seeks an on-site Customer Quality Engineer to partner with the Dallas plant. You will own fast containment, MRB/GP12 execution, and closed‑loop feedback to drive zero escapes on CTQ, reading GD&T drawings and clearly communicating issues and risks with customer and internal engineering.

Location: 100% on-site at the Lathrop factory with routine travel to Dallas. Responsibilities include leading on-site containment, reviewing AOI images, coordinating rework, and

Qualifications

• 3–7 years in Supplier Quality / Resident Engineering / Manufacturing Quality experience.
• Ability to read and interpret GD&T drawings and communicate deviations clearly.
• Hands-on with MRB, GP12/containment, AOI image review, and customer interactions.
• Proficient in 8D/5Why, SPC, control plans, PFMEA; able to derive measurement plans from prints.
• Strong data skills (Excel/Sheets); knowledge of Power BI/Tableau or Python is a plus.
• Excellent cross-functional and customer-facing communication; decisive under pressure.
• English required; Mandarin Chinese preferred for bilingual updates.
• Able to travel regularly between Lathrop, CA and Dallas, TX.

Responsibilities

• Customer-site presence — Lathrop (100%).
• Lead on-site containment; build suspect lists; coordinate rework/returns.
• Run MRB & GP12 for AOI-flagged parts; evidence-driven pass/fail decisions.
• Perform LPAs, line walks; verify corrective actions; maintain daily scorecards.
• Serve as day-to-day voice to customer SQ/production; deliver concise updates and recovery plans.
• Support trials/builds/audits; collect early signals and elevate with annotated prints.
• Align on change points and readiness with customer teams; feed learnings back to Dallas.
• Close loop with stamping/assembly/test/pack; update CTQs and control plans.
• Convert customer feedback into 8D/5Why; drive corrective actions.
• Publish daily briefs; escalate with quantified impact and interim mitigations.

Skills

GD&T reading

MRB/GP12 handling

8D/5Why problem solving

Data analysis

Cross-functional communication

Bilingual English/Mandarin

Tools

Power BI

Tableau

Python

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

We are seeking an on-site Customer Quality Engineer & a liaison in Lathrop with being tightly connected to the Dallas plant. You will own fast containment, MRB/GP12 execution, and closed-loop feedback that drives zero escapes on CTQ. You must read and interpret engineering drawings with GD&T (a.k.a. GN&D) and clearly communicate issues and risks with both customer and internal engineering.

Responsibilities:

• · Customer-site presence — Lathrop (100%)
• o Lead on‑site containment (stop/hold/segregate), build suspect lists, coordinate rework/returns.
• o Run MRB & GP12 for AOI-flagged parts: image pull‑up, objective‑evidence review (e.g., continuity logs), pass/fail decisions; no ship without evidence.
• o Perform LPAs, line walks, verify corrective actions; maintain daily scorecards (DPPM, escape rate, time-to-containment).
• o Serve as the day‑to‑day voice to customer SQ/production; deliver concise, data‑first updates and recovery plans.
• o Support trials/builds/audits; collect early signals (fit-up, assembly, electrical continuity) and elevate with annotated prints.
• o Align on change points and readiness with customer teams; feed learnings back to Dallas.
• o Close the loop with stamping/assembly/test/pack to prevent recurrence; align control plans, CTQs, and measurement methods.
• o Convert customer feedback into structured 8D/5Why/Is–Is Not; drive sustainable corrective actions.
• o Support AOI parameter tuning, continuity-gate/"release-code" processes, and eMRB/evidence capture (images, logs, sign‑offs).
• o Systems, data & communications
• o Maintain SN-level traceability: AOI images, MRB/GP12 decisions, objective measurements (e.g., continuity), and release codes.
• o Publish daily "Reno/Austin to Dallas" briefs (in English; Chinese summaries preferred): top defects, hotspots, escapes, ETA to clean‑point, risks/asks.
• o Escalate early with quantified impact and interim mitigations.

30/60/90-Day Outcomes

• · Day 1-14 (Dallas training): Complete Quality & Engineering onboarding; align CTQs, prints/GD&T, AOI rules, MRB/GP12 checklists; gain system access (eMRB/MES).
• · 30 days: Stand up GP12 lane & MRB checklist at Reno; enable image pull‑up + decision logging; agree SLAs (<2h to containment, <24h to suspect list).
• · 60 days: Zero CTQ escapes; ≥30% faster MRB re‑review cycle; live AOI–MRB–GP12 dashboard; first closed 8Ds with verified effectiveness.
• · 90 days: ≥50% reduction in repeat defects; release‑code gate active at ship points; PFMEA/control plan matched to actual risks.

Qualifications:

• · 3–7 years in Supplier Quality / Resident Engineering / Manufacturing Quality (automotive or high‑volume preferred).
• · Able to read and interpret engineering drawings with GD&T (GN&D)—feature controls (position/profile/flatness), datums, and basic stack‑ups; can communicate deviations clearly with design/manufacturing engineering using annotated markups.
• · Hands‑on with MRB, GP12/containment, AOI image review, defect mapping, and customer‑side interactions.
• · Proficient in 8D/5Why, SPC, control plans, PFMEA; comfortable creating measurement plans from prints.
• · Strong data skills (Excel/Sheets; bonus: Power BI/Tableau or basic Python for trend analysis).
• · Excellent cross‑functional and customer‑facing communication; decisive under time pressure.
• · Language: English required; Mandarin Chinese speaking preferred (ability to summarize daily updates in both languages is a plus).
• · Able to travel routinely between to Lathrop, California.

Preferred:

• · Experience in metal stamping/busbar/assembly; exposure to electrical/continuity checks and AOI tuning.
• · Prior resident engineer role at an OEM/customer site.
• · MES/QMS/eMRB experience and evidence‑based release processes; ability to draft bilingual work instructions.

Work Environment & Schedule

• · Primarily on customer production floors and quality labs (PPE required).
• · Day shift with flexibility for off‑shift/weekend coverage during excursions, builds, or audits.

What Success Looks Like

• · Zero CTQ escapes to the customer.
• · < 2 hours to containment; < 24 hours to a verified suspect list on any event.
• · Measurable reduction in MRB/GP12 rework via robust 8D closures and parameter/control‑plan updates.
• · Trust built with the customer through proactive, transparent, bilingual communication.

Location & Travel: 100% on-site at the customer’s Lathrop factory. Routine travel between sites; occasional off‑shift/weekend support during ramps.

Onboarding: First 2 weeks full‑time in Dallas for Quality & Engineering training (process, CTQs, AOI, MRB/GP12, eMRB/evidence capture).