Customer Quality Assurance Inspector

EMR Group; New Castle (DE); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

7 company holidays + floating

Medical, dental, vision, life

HSA/FSA with employer

401(k) with company match

Job summary

EMR Group is seeking a Quality Assurance Inspector to ensure safety and quality while working outdoors with loads at our New Castle, DE facility. The role involves inspecting for debris and hazardous materials, directing truck traffic, and maintaining industry-standard practices in diverse weather conditions.

Ideal candidates bring attention to detail, customer service experience, and the ability to multitask in a fast-paced environment, including evenings and weekends.

Qualifications

• High level of attention to detail and a proactive attitude toward maintaining safety and quality standards.
• Customer service experience
• Strong multitasking abilities in a fast-paced environment to include evenings and weekends.
• A team player with excellent communication and customer service skills.

Responsibilities

• Responsible for quality inspection of loads to ensure materials are free from debris such as concrete, dirt, trash, etc.
• Performs quality checks to prevent hazardous materials, such as lithium batteries, propane tanks or gasoline tanks from entering stream for processing.
• Determines deductions from loads if unwanted materials.
• Directs all site traffic for all trucks in and out of the facility.
• Maintain current knowledge of industry trends and practices.
• Other job duties as assigned.

Skills

Attention to detail

Customer service

Multitasking

Communication

Team player

Education

High school diploma or GED

Job description

The Quality Assurance Inspector at EMR plays a vital role in ensuring safety, quality, and smooth operations. This role is active, engaging, and outdoors focused. You'll work in various weather conditions and occasionally near heavy machinery. Your work will involve using modern communication tools and fostering positive interactions with diverse individuals daily.

What You’ll Do:

• Responsible for quality inspection of loads to ensure materials are free from debris such as concrete, dirt, trash, etc.
• Performs quality checks to prevent hazardous materials, such as lithium batteries, propane tanks or gasoline tanks from entering stream for processing.
• Determines deductions from loads if unwanted materials.
• Directs all site traffic for all trucks in and out of the facility.
• Maintain current knowledge of industry trends and practices.
• Other job duties as assigned.

What We’re Looking For:

• A high level of attention to detail and a proactive attitude toward maintaining safety and quality standards.
• Customer service experience

• Strong multitasking abilities in a fast-paced environment to include evenings and weekends.

• A team player with excellent communication and customer service skills.

Job Requirements:

• High school diploma or GED-equivalent.
• Must have reliable transportation
• Prior experience in Quality Assurance preferred but not required.
• Basic computer proficiency

Other Job Demands:

While performing the essential functions of this job, the Quality Assurance Inspector will be in an environment of field work. The employee may be working near moving mechanical parts and will be in outside weather conditions and is occasionally exposed to wet and/or humid conditions. The noise level in the work environment can be loud and require ear protection. The employee is required to sit, walk and stand for periods of time. This job also requires: frequent bending, kneeling and standing, lifting up to 50 lbs., working in confined spaces, and ability to work in high/low temperatures. The employee may be required to use a computer for extended periods of time. Communication will be via telephone, mobile phone, email, text and in-person with others to exchange accurate information.

Compensation and Benefits

• On the job training and career advancement
• Weekly pay with fixed schedule and overtime offered
• Paid time off and 7 paid company holidays (+ 1 Floating holiday)
• Comprehensive benefits including medical, dental, FREE vision and life insurance, EAP
• HSA and FSA with employer contribution
• 401(k) with company match

Join an industry leader while we extend the life of materials, reduce environmental impacts and contribute to a future where metals and components don’t have to be only extracted from the planet.

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