Customer Projects Specialist

Wabash; New Lisbon (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

Wabash, a leader in design and fabrication, seeks a Customer Projects Specialist to manage engineering and production planning for Silos and Vessels. You will translate technical guidance into usable data, review quotes, and coordinate delivery with customers to meet schedules.

The role requires 3–5 years in design/fabrication of stainless steel or sheet metal products, a strong CAD reading ability, and excellent communication skills. Engineering background preferred.

Qualifications

• Bachelor's Degree or equivalent experience (Preferred Major: Mechanical Engineering) highly preferred.
• 3 to 5 years' experience in design and fabrication of stainless steel or sheet metal products, in industries related to food, dairy, beverage, pharmaceutical, transportation.
• Able to work comfortably and multitask in a very fast-paced, deadline driven environment.
• Ability to read and approve CAD detail drawings.
• Good written and verbal skills to communicate with customers and manufacturing associates.

Responsibilities

• Translates technical guidance into usable engineering data to design Silos and Vessels that meet customer\'s needs.
• Reviews price estimates and delivery commitments for potential new jobs.
• Interface directly with customers regarding company engineering and production capabilities, provide technical information, and coordinate completion and delivery of products to meet their timeline.
• Performs detailed or routine engineering assignments involving calculations to plan and prepare product design and specifications for layout.
• Designs and completes layout of projects to provide blueprint information to drafting which ensures timely correspondence with customer for approval.
• Provides guidance and assistance to drafters and checks drawings for accuracy as required.
• Oversees and coordinates the production of assigned projects to ensure compliance with established procedures and delivery schedules.
• Inputs all appropriate detail and Bill-of-Material in SAP to facilitate production of products.
• Assists the Warranty Manager to evaluate customer\'s claims and potential resolutions.
• Maintains an orderly and safe work environment.
• Other duties as assigned

Skills

Project management

Customer communication

CAD interpretation

Multitasking

Education

Bachelor's degree or equivalent experience (Mechanical Engineering preferred)

Tools

CAD software

SAP

Job description

The Customer Projects Specialist performs project management, quote review, and a variety of engineering work in the planning and design of products and production processes. Oversees fabrication to ensure compliance to industry codes, customer specifications, delivery schedules and company requirements for quality and profitability.

Your Responsibilities:

• Translates technical guidance received into usable engineering data, to design Silos and Vessels that meet customer's needs
• Uses established and well-defined engineering procedures in gathering and correlating basic engineering data to manage jobs
• Reviews price estimates and delivery commitments for potential new jobs
• Performs detailed or routine engineering assignments involving calculations to plan and prepare product design and specifications for layout
• Interface directly with customers regarding company engineering and production capabilities, provide technical information, and coordinate completion and delivery of products to meet their timeline
• Designs and completes layout of projects to provide blueprint information to drafting which ensures timely correspondence with customer for approval
• Provides guidance and assistance to drafters and checks drawings for accuracy as required
• Oversees and coordinates the production of assigned projects to ensure compliance with established procedures and delivery schedules
• Troubleshoots problems to expedite fabrication
• Makes changes in methods, design, or equipment where necessary for continued cost reduction
• Inputs all appropriate detail and Bill-of-Material in SAP to facilitate production of products
• Assists the Warranty Manager to evaluate customer's claims and potential resolutions
• Performs other job-related duties as assigned
• Maintains an orderly and safe work environment
• Other duties as assigned

Let\'s Talk About Your Qualifications:

• Bachelor's Degree or equivalent experience (Preferred Major: Mechanical Engineering) highly preferred
• 3 to 5 years' experience in design and fabrication of stainless steel or sheet metal products, in industries related to food, dairy, beverage, pharmaceutical, transportation
• Able to work comfortably and multitask in a very fast-paced, deadline driven environment
• Ability to read and approve CAD detail drawings
• Good written and verbal skills to communicate with customers and manufacturing associates

Leadership Attributes:

At Wabash, we pride ourselves on being empowering, and there are some things we feel very strongly about:

• Embrace Diversity and Inclusion -- Solicit and respect the input of others, celebrate differences, and strive for transparency and inclusiveness
• Seek to Listen -- Actively listen to reach the best solution and make the strongest decisions
• Always Learn -- Strive to improve; do not quit or settle for the status quo
• Be Authentic -- Demonstrate honesty, incredible energy, and grit in everything you do
• Win Together -- Collaborate, seek alignment, and excel at cross-group communication to success as one team and One Wabash

Join us in turning ideas into world-changing realities. Curate and build your high-impact professional career at Wabash!

Affirmative Action/EEO Statement:

Wabash is committed to providing equal employment opportunity for its associates and applicants without regard to race, color, religion, sex, age, national origin, veteran status, disability, or other protected class or activity under federal, state, or local law. All employment decisions must be based on neutral, legitimate criteria. All employment policies and rules shall be applied equally to similarly situated associates.