Customer Project Manager (m/w/d) EI Radiology Informatics Belgium

Philips; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

A health technology company seeks a Customer Project Manager for Radiology Informatics projects. The position requires leadership in managing IT project implementations, especially within Healthcare IT. Ideal candidates will have a strong educational background and significant project management experience, focusing on delivering quality healthcare solutions.

Qualifications

• 5 years of experience in IT project management within Healthcare IT / Radiology Informatics.
• PMP or equivalent certification, or willingness to obtain.
• Fluency in Dutch, French, and English.

Responsibilities

• Lead large RI projects and cross-functional teams.
• Manage external suppliers and procurement.
• Support sales and cost forecasting processes.

Skills

IT project management

Leadership

Communication

Customer satisfaction

Risk management

Education

Bachelor’s or Master’s degree in medical engineering, medical informatics, information technology

Tools

MS Office

MS Project

Job description

Job Title: Customer Project Manager (m/w/d) EI Radiology Informatics Belgium

EI Solutions & Service Delivery, part of the Enterprise Informatics (EI) business group, is a service and delivery organization operating throughout DACH/Central Europe. The organization focuses on project management, implementation, service & support, lifecycle management, and sales support for all EI solutions within the Precision Diagnostics Business Group, with an emphasis on Healthcare IT (HIT) solutions in Radiology, Cardiology, and clinical Image post-processing.

Radiology Informatics (RI), with the product Vue -PACS and Vue RIS, is an established business unit specializing in digitization of radiological diagnosis and image processing.

This position offers the opportunity to lead customer-oriented projects for Radiology Informatics (RI) and achieve project goals.

Your role:

• Lead large RI projects and cross-functional teams to ensure solutions are implemented according to scope, quality, budget, and timeline.
• Plan project management activities, schedules, installation plans, meeting minutes, and other necessary documents within the project methodology.
• Balance risk, escalate problems appropriately, and prepare detailed progress and escalation reports with corrective actions.
• Manage external suppliers, subcontractors, and partners with complex or tailored contracts.
• Support sales and cost forecasting processes for projects.
• Coordinate and motivate project staff and stakeholders to achieve project goals.
• Design, execute, and hand over projects prioritizing customer satisfaction and service quality.
• Escalate and manage project risks.
• Manage procurement and logistics of hardware and software.
• Support sales in defining solutions, risk management, and responding to project management questions.

You are the right fit if:

• You hold a bachelor’s or master’s degree in medical engineering, medical informatics, information technology, or a related field.
• You have approximately 5 years of experience in IT project management within Healthcare IT / Radiology Informatics.
• You possess a PMP or equivalent project management certification, or are willing to obtain one.
• You have an ITILv3 Foundation certification or are willing to obtain it.
• You have strong knowledge of relevant IT systems and workflows in healthcare IT, MS Office/Project, RIS/PACS project implementation, and communication skills internally and with customers.
• You demonstrate motivation and leadership capabilities, even without direct personnel responsibility.
• You are fluent in Dutch, French, and English.
• You are willing to travel and are highly self-motivated.

About Philips

We are a health technology company built around the belief that every human matters. We aim to ensure everyone has access to quality healthcare. Join us to do work that makes a difference.

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If you're interested and possess many of the qualifications, we encourage you to apply. You might be the right candidate for this or other opportunities at Philips. Learn more about our diversity and inclusion efforts here.

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