Customer Proj/Prgm Manager

eTeam; Oronoco (MN); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading project management firm is seeking a Customer Project/Program Manager to oversee project execution, manage client relationships, and support financial forecasting. The ideal candidate will possess a university degree and at least 5 years of relevant experience. Responsibilities include mentoring team members and managing project teams of up to 20 people. This role is critical to ensuring the success of medium to high-risk projects in Oronoco, MN, with a focus on delivering value to clients and enhancing project performance.

Qualifications

• 5 years experience in project management or in like roles/businesses.
• In-depth understanding of project management policies and processes.

Responsibilities

• Manage client relationships and project teams.
• Provide reliable financial forecasts to management.
• Mentor and encourage skill development of team members.

Skills

Project management expertise

Financial forecasting

Client relationship management

Team leadership

Education

First Level University degree

Job description

Job Title: Customer Proj/Prgm Manager

Location: Oronoco, MN

Job Description

Applies developed subjectmatter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision-making process. Exercises independent judgment within generally defined policies and practices to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.

Responsibilities

• Revenue as detailed in Impact section.
• Large/moderately complex/local or sub-region.
• Medium/high risk.
• Medium complexity legal and commercial issues.
• Meets or exceeds SOAR approved budgets.
• Provides reliable financial forecasts to management.
• Identifies and develops new opportunities on current project.
• Supports qualification and opportunity assessment for large and moderately complex opportunities.
• Acts as opportunity manager for medium to high risk deals.
• Manages client relationships.
• Manages mid to upper level client delivery relationships.
• Frequently represents the organization to external customers/clients.
• Manages project team.
• Manages internal as well as external resources with a team size less than 20 people.
• Mentors and encourages skill development of project team members.
• Provides performance review input and indication of area of development for team members.

Education and Experience Required

• First Level University degree.
• 5 years experience in project management or in like roles/businesses.

Knowledge and Skills

• Demonstrates an in-depth understanding of key Services' operational policies, processes, and methodologies applicable to project management.
• Speaks with expertise to many layers of depth related to project management methods.
• Participates in the PM Professions community.