Customer Phone Representative and Appointment Setter

Illinois Energy Windows & Siding; Woodridge (IL); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a family-oriented company dedicated to enhancing lives through quality remodeling products. This role focuses on building customer relationships and supporting the marketing team. With no cold calling, you'll engage with warm leads and help drive the company's growth. Enjoy a supportive work environment that values personal and professional development, offering career growth opportunities and a robust bonus plan. Experience the vibrant community of Lisle, Illinois, while contributing to a team that prioritizes collaboration and success.

Benefits

Salary + Robust Bonus Plan

Sign-on Bonus

Medical and Dental Insurance

401K with Company Match

Paid Training and Mentorship

Career growth and Advancement Opportunities

Paid-Time Off and 4 Paid Holidays

Two weeks off for Winter Holiday

Monday – Thursday and every other Saturday work schedule

Qualifications

• Ideal for those who enjoy connecting with people and building relationships.
• Experience in various fields like Marketing, Sales, and Customer Service is beneficial.

Responsibilities

• Prospect leads over the phone and introduce products and services.
• Follow up with previously generated warm leads without cold calling.
• Work closely with management to meet marketing goals.

Skills

Expert communication skills

Positive mental attitude

Inbound and outbound calling

Relationship building

Education

Experience in Marketing or Sales

Background in Communication

Job description

Job Description

Illinois Energy Windows & Siding is a leader in providing our customers with the highest quality of products and craftsmanship in an honest, efficient, and professional way. We are a family-oriented company founded in 2002. Our mission is to enhance and enrich the lives of our customers and communities by providing world-class remodeling products and services that last a lifetime. We are a small family/team who care about each other both professionally and personally. We work successfully as a team by working alongside management. We are a company who believes in continual development both on-site and out in the field. We offer career growth opportunities for all employees and firmly believe in promoting from within.

How the Company Appreciates You

• Salary + Robust Bonus Plan
• Sign-on Bonus
• Medical and Dental Insurance
• 401K with Company Match
• Paid Training and Mentorship
• Career growth and Advancement Opportunities
• Semi-annual Vacation Contest
• Paid-Time Off and 4 Paid Holidays
• Two weeks off for Winter Holiday
• Monday – Thursday and every other Saturday work schedule

The Role You Will Play

• The primary function of this role is to prospect leads over the phone by connecting with potential customers to introduce our products and services. After onsite training, call shadowing and partnered meetings, the inside appointment setter will reach out by phone to build customer relationships.
• As a valued member of the marketing team, this person will follow up with previously generated warm leads. There is NO COLD CALLING in this position.
• This role will work closely with management to establish and meet marketing goals.
• In addition, this role will foster exceptional customer relationships that will help the company meet goals and continue to grow.

Community

• This position is based in Lisle, Illinois. Nestled in the western suburbs of Chicago, Lisle offers all the benefits of a major metropolitan area.
• Our office location is easily accessible to major transportation. Conveniently located right off Ogden Ave. and I-355.
• In the summer, Lisle offers a unique festival - Lisle Eyes To The Skies - where 20-30 hot air balloons of various themes are released into the sky. An exciting experience for all ages!

Background Profile

• Expert communication skills and ability to converse with a variety of people.
• Energetic and positive mental attitude.
• Exposure to inbound and outbound calling.
• This is an ideal role for those who enjoy connecting with people and building relationships through thoughtful conversations.
• You might find success if you are interested in or have experience in Marketing, Sales, Communication, Business, Hospitality, Restaurant’s, Serving, Bartending, Retail, Marketing Assistant, Marketing consultant, Director of marketing, Marketing manager, Marketing analyst, Brand manager, Brand ambassador, Brand specialist, Brand strategist, Customer service, Customer support, Cashier, Floor manager, Department manager, Floor leader, Product demonstrator, Retail sales representative, Waitress, Waiter, Public relations, Product marketing, Copywriter, Marketing specialist, Advertising coordinator