Customer Order Administrator

TEKsystems; Cedar Rapids (IA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Job summary

TEKsystems is seeking a Customer Order Administrator for the Intertrade Sales Team in Cedar Rapids, IA. You will handle sales orders and provide primary contact for customers, ensuring orders are entered accurately and supported end-to-end.

Entry-level role with focus on learning Global Trade processes, license requirements, and coordinating with internal teams to ship and bill on time.

Qualifications

• Creation and oversight of sales orders against established requirements.
• Facilitate & monitor exchange orders, warranty requests, credits, & purchase requests.
• Interact internally with sales, product line, repairs, finance, global trade and purchasing per the requirements of the position.

Responsibilities

• Process orders and ensure documentation complies with global trade policies.
• Coordinate internally to route inquiries and keep customers informed.

Skills

Customer service

Customer support

Business requirements

Technical skills

Job description

Description

The Customer Order Administrator is a support role for the Intertrade Sales Team. The Order Administrator is the principal customer contact for all sales orders and tertiary support functions for the sales team. The Customer Order Administrator performs a variety of simple to complex sales order entry and order administration support activities for the sales team. Assignments involve the understanding of, and the application of departmental procedures, standard work, Global Trade processes / requirements and workflow activities. The Customer Account Coordinator works to ensure that deliverables are shipped and invoiced as required by Intertrade and customer commitments

Skills

Customer service, Customer support, Business requirements, technical skills

Top Skills Details

Customer service,Customer support

Additional Skills & Qualifications

Primary responsibilities include: Creation and oversight of sales orders against established requirements. Facilitate & monitor exchange orders, warranty requests, credits, & purchase requests. Processing additional administrative tasks relating to sale/credit of material. Interact internally with sales, product line, repairs, finance, global trade and purchasing per the requirements of the position. Communicate with customers both internal and external to transactional resolution. Manage general sales support email inbox ensuring proper routing to sales support account owner. Manage general sales support email inbox ensuring orders are processed as received and customers' requests are completed. Ensure established Global Trade policies and requirements are adhered to for global exports. Ensure established DOC / DOS license requirements are adhered to for global exports. Participate in the creation and implementation of procedures and processes across all departments.

Experience Level

Entry Level

Job Type & Location

This is a Contract position based out of Cedar Rapids, IA.

Pay And Benefits

The pay range for this position is $17.00 - $20.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Cedar Rapids,IA.

Application Deadline

This position is anticipated to close on Oct 19, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.