Customer Operations (Workers Compensation Claims)

Openkrill; United States; Remote; USD 17,000 - 24,000; Full time

Job summary

Revecore is seeking a Customer Operations specialist focused on Workers' Compensation Claims. You will perform high-volume outbound calls to investigate, bill, and maximize payments on medical claims for hospitals and providers, ensuring accurate documentation.

The role includes a comprehensive 8–10 day training led by instructors, with active participation and on-camera attendance to start. Pay starts at $15 per hour plus an incentive plan.

Qualifications

• Comprehensive training program of 8–10 business days led by instructors.
• Ability to handle high-volume outbound calls to investigate and bill workers' compensation claims.

Responsibilities

• Make high-volume outbound calls to investigate, bill, and maximize payments on medical claims to insurance companies, on behalf of our clients (hospitals and medical providers).
• Submit bills and proper documentation to the insurance after confirmation.

Job description

At Revecore, our work helps hospitals recover the revenue they've earned so they can continue serving patients and communities. Trusted by more than 1,300 hospitals across 48 states, we combine specialized expertise with proprietary technology to solve problems others can't. Just as importantly, we've built a workplace where people support one another, embrace innovation, and are trusted to do their best work.

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Pay: $15/hr + Incentive Plan

The Role: Customer Operations (Workers Compensation Claims)

As a Workers' Compensation Claims billing specialist at Revecore, you will make high-volume, outbound calls to investigate, bill, and maximize payments on medical claims to insurance companies, on behalf of our clients (hospitals and medical providers).

Training:

Our comprehensive training begins on your first day and lasts 8-10 business days. It is led by instructors and incorporates interactive discussions and hands‑on activities to accommodate diverse learning preferences. Success starts with training. That's why we ask all new team members to be fully present each day, participate actively, and remain on camera.

Your Day:

You will be busy investigating and resolving troubled and/or denied workers' compensation claims. This will require a high volume of outbound calls to patient employers, insurance company representatives, attorneys and patients. Once confirmed, you will submit the bills and proper documentation to the insurance