Customer Onboarding Engineer (Security & Comp

Quzara LLC; United States; Remote; USD 105,000 - 145,000; Full time

Job summary

Quzara LLC is seeking a Customer Onboarding Engineer to lead secure, compliant onboarding of customers into our cybersecurity platform. This role focuses on U.S. federal and regulated environments, integrating data sources, configuring security tooling, and ensuring go-live readiness.

The candidate will work hands-on with Microsoft Defender XDR, Purview, and other cloud security tools, building automation and customer-facing docs while collaborating with SOC, engineering, and compliance teams.

Qualifications

• Experience onboarding customers into SIEM/XDR/MDR platforms.
• Hands-on with Microsoft Defender XDR and/or Purview.
• Experience working in U.S. federal or highly regulated environments (FedRAMP, FISMA, CMMC).
• Strong understanding of log ingestion and data integration (identity, endpoint, cloud).
• Ability to create customer-facing technical documentation.
• Ability to work independently in a customer-facing delivery role.

Responsibilities

• Lead end-to-end customer onboarding into SIEM/XDR/MDR platforms, ensuring timely delivery.
• Configure and validate Microsoft security services, including Defender XDR and Purview.
• Onboard and integrate data sources (identity, endpoint, cloud logs) into security platforms.
• Build and maintain automation workflows using Azure Logic Apps, Power Automate, or similar SOAR tools.
• Work closely with customers to gather requirements, validate configurations, and support go-live readiness.
• Create and maintain customer-facing documentation (As-Built, runbooks, inventories, trackers).
• Support compliance and audit activities with evidence and documentation (FedRAMP, FISMA, CMMC).
• Collaborate with SOC, engineering, and compliance teams; provide status updates to customers and stakeholders.

Skills

Customer-facing delivery

Security operations knowledge

Stakeholder management

Independent delivery

Documentation excellence

Strong communication

Tools

SIEM/XDR/MDR platforms

Microsoft Defender XDR

Microsoft Purview

Azure Logic Apps

Power Automate

KQL

Splunk

QRadar

Elastic

CrowdStrike

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Onboarding Engineer (Security & Comp

FULL TIME Professional Remote, US

30+ days ago Requisition ID: 1067

Salary Range: $105,000.00 To $145,000.00 Annually

Job Title:Customer Onboarding Engineer (Security & Compliance)

Pay Type: SALARIED EXEMPT

Location:Remote

Summary of Position Role/Responsibilities

We are seeking a Customer Onboarding Engineer to lead the secure and compliant onboarding of customers into our cybersecurity platform. This role is responsible for working directly with customers—primarily in U.S. federal and highly regulated environments—to integrate data sources, configure security tooling, and ensure successful deployment aligned with compliance requirements. This position is hands‑on, customer-facing, and requires strong experience with Microsoft and Azure security services, along with familiarity across other SIEM, EDR, and cloud platforms.

Essential Functions of the Job

• Lead end-to-end customer onboarding into SIEM/XDR/MDR platforms, ensuring timely and successful delivery
• Configure and validate Microsoft security services, including Defender XDR and Purview
• Onboard and integrate data sources (identity, endpoint, cloud, SaaS, network logs) into security platforms
• Build and maintain automation workflows using Azure Logic Apps, Power Automate, or similar SOAR tools
• Work closely with customers to gather requirements, validate configurations, and support go-live readiness
• Create and maintain customer-facing documentation, including:
  • As-Built documentation
  • Onboarding runbooks
  • Data source inventories
  • Status trackers
• Support compliance and audit activities by preparing evidence and documentation (FedRAMP, FISMA, CMMC, etc.)
• Collaborate cross-functionally with SOC, engineering, and compliance teams
• Provide status updates and reporting to customers and internal stakeholders

Marginal Functions of the Job

• Other duties as assigned

Normal Work Schedule

This is a full-time position. Standard business hours are Monday through Friday 8:30 AM to 5:30 PM. Additional time outside of these hours may be needed to complete the essential functions of the job.

Education, Training, and Experience

• Experience onboarding customers into SIEM, XDR, MDR, or security operations platforms
• Hands‑on experience with Microsoft Defender XDR and/or Microsoft Purview
• Experience working in U.S. federal or highly regulated environments (FedRAMP, FISMA, CMMC, etc.)
• Strong understanding of log ingestion and data integration, including identity, endpoint, and cloud logs
• Experience creating customer-facing technical documentation
• Ability to work independently in a customer-facing delivery role
• Strong communication and stakeholder management skills

Preferred Qualifications

• Microsoft Defender suite (Endpoint, Identity, Office 365, Cloud)
• Microsoft Purview (audit logging, compliance, data governance)
• Experience with KQL for log analysis and troubleshooting
• Automation using Azure Logic Apps or Power Automate
• Other Cloud & Security Tools
  • SIEM platforms such as Splunk, QRadar, Elastic, Chronicle
  • EDR/XDR tools such as CrowdStrike, SentinelOne
  • AWS security services (e.g., CloudTrail, GuardDuty)
  • Log ingestion tools such as Syslog, Logstash, Fluentd

EEO Statement

The Company is an Equal Employment Opportunity (EEO) employer and does not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran's status, or any other basis protected by applicable discrimination laws.