Customer-Obsessed Retail Sales & Service Associate

Coastal Country; Reno (NV); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Coastal Farm in Reno, NV is seeking a customer-focused retail associate to greet customers, answer questions, and help locate products. You will support merchandising, signage, pricing, and store housekeeping while delivering friendly service.

You will operate the point of sale, answer phones, and collaborate with team members to maintain knowledge of promotions and inventory. Comfort with computers and email is preferred, with adaptability to changing priorities and busy store conditions.

Qualifications

• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with how to operate a computer system and email.
• Preferably familiar with standard retail concepts and practices.
• Strong attention to detail.

Responsibilities

• Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
• Answer incoming phone calls.
• Constant radio communication with all associates.
• Comprehensive knowledge of the products Coastal Farm sells.
• Maintain an awareness of all product knowledge information and merchandise promotions.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.
• Help in other departments when needed.
• Perform daily cleaning - such as, but not limited to, vacuuming, replacing full trashes with new trash bags, and sweeping the department floor.
• Other duties assigned as needed.

Skills

Communication skills

Interpersonal skills

Adaptability

Computer & email

Retail concepts

Attention to detail

Tools

POS systems

Email client

Job description

Coastal Farm in Reno, NV is seeking a customer-focused retail associate to greet customers, answer questions, and help locate products. You will support merchandising, signage, pricing, and store housekeeping while delivering friendly service.

You will operate the point of sale, answer phones, and collaborate with team members to maintain knowledge of promotions and inventory. Comfort with computers and email is preferred, with adaptability to changing priorities and busy store conditions.