Customer-Obsessed Retail Sales Leader

Kirkland's, Inc.; Roanoke (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

Kirkland's, Inc. is seeking a dynamic Sales Leader in Roanoke, VA, who will be pivotal in driving customer engagement and store profitability. The ideal candidate will have at least one year of management experience in retail, possess strong communication skills, and demonstrate a commitment to customer service excellence. Responsibilities include leading the team in best practices for customer interaction, managing daily store operations, and supporting store goals through effective teamwork. A flexible schedule and the ability to handle retail responsibilities are essential.

Qualifications

• Minimum 1 year of management experience in retail or service industry preferred.
• Energetic, people and results-oriented with a competitive drive.
• Valid Driver license required.

Responsibilities

• Leads and supports customer selling in store and online.
• Champions customer commitment and caring culture.
• Executes Manager on Duty responsibilities.

Skills

Strong communication skills

Customer selling experience

Management experience

Ability to work independently and in a team

Education

High School Diploma or GED; college preferred

Tools

Point of Sale system

Job description

Kirkland's, Inc. is seeking a dynamic Sales Leader in Roanoke, VA, who will be pivotal in driving customer engagement and store profitability. The ideal candidate will have at least one year of management experience in retail, possess strong communication skills, and demonstrate a commitment to customer service excellence. Responsibilities include leading the team in best practices for customer interaction, managing daily store operations, and supporting store goals through effective teamwork. A flexible schedule and the ability to handle retail responsibilities are essential.