Customer-Obsessed Retail Associate | Flexible Schedule

TJX; Wilmington (NC); On-site; USD 14,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Healthcare options

Job summary

TJX is seeking a customer-focused team member for our TJ Maxx store in Wilmington, NC. You will greet customers, process purchases, and maintain a clean, organized sales floor while supporting loss-prevention and merchandising standards.

This role requires flexible scheduling, strong communication, and the ability to multitask in a fast-paced environment. We offer associate discounts, benefits, and a pathway to growth within TJX.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Attention to detail

Job description

TJX is seeking a customer-focused team member for our TJ Maxx store in Wilmington, NC. You will greet customers, process purchases, and maintain a clean, organized sales floor while supporting loss-prevention and merchandising standards.

This role requires flexible scheduling, strong communication, and the ability to multitask in a fast-paced environment. We offer associate discounts, benefits, and a pathway to growth within TJX.