Customer Marketing Manager

Getcentralhq; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

A rapidly growing startup, Getcentralhq, seeks a Customer Storyteller to amplify customer narratives and drive growth. You'll engage directly with founders to share their success stories, create compelling content, and manage community-driven initiatives. Ideal candidates are passionate about storytelling, possess strong writing skills, and thrive in dynamic environments.

Benefits

Competitive salary and equity

Comprehensive benefits: Medical, dental, vision, 401(k)

Unlimited PTO and sick leave

Remote work

2-4 off-sites per year

Qualifications

• 3+ years in customer marketing, community, or content roles at B2B startups.
• Self-directed and owns initiatives from concept to execution.
• Strong writer who creates engaging content.

Responsibilities

• Interview founders to uncover and share their personal journeys.
• Create social content that celebrates customer stories.
• Collect and manage customer testimonials.

Skills

Customer Marketing

Community Engagement

Content Creation

Storytelling

Interpersonal Skills

Job description

About Central

What is Central?

Central is the only payroll & benefits platform that handles all the government bullshit automatically.

While traditional payroll providers force you to manage every state registration & HR task, Central actually does it all - saving you 60+ hours and thousands in fines.

Learn more atcentralhq.com

Why Central?

We’re on a mission to eliminate all business bullshit

Building a company is still way too hard. Founders still have to register in multiple states to run payroll, set up workers' compensation, pay various payroll-related taxes, deal with intimidating government mail, update addresses across state filings, and troubleshoot with insurance companies.

Imagine a world where ambitious founders have more time to solve the world's most difficult problems—from preventing medical mistakes in hospitals to building next-generation night vision to curing brain cancer. That's what founders on Central are doing.

Currently, hundreds of companies run on Central, and we're growing rapidly. We've raised a huge seed/A from YC and some of the best investors in the world (not announced yet, happy to share in private).

As a founding member, you'll have a seat at the table and help Central scale to serve thousands of companies.

Our culture

Central is a high-performance sports team with an extremely high bar.

Here are our 3 core values:

1. Think clearly

2. Show high agency

3. Craft magic

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You will amplify our customers' stories and showcase their love for Central to drive growth.

What you'll do

Customer Storytelling

• Interview founders to uncover and share their personal journeys and founding stories

• Create social content that celebrates who they are and what they're building

• Amplify their wins and milestones (funding, hiring, launches)

Central Success Stories

• Collect and manage customer testimonials about their experience with Central

• Write case studies & other sales collateral showcasing ROI and success metrics

• Manage review sites like G2

Community-led Growth

• Build and manage customer referral program

• Experiment with community channels (newsletter, podcast, events)

Who you are

Must haves:

• 3+ years in customer marketing, community, or content roles at B2B startups

• Experienced interviewer who can extract compelling stories

• Genuinely loves talking to people all day

• Strong writer who creates engaging content

• Self-directed and owns initiatives from concept to execution

Bonus:

• Experience with podcasting or video/audio production and editing

• Experience at fast-growing startups

What we offer

• Competitive salary and equity

• Comprehensive benefits: Medical, dental, vision, 401(k) - For US employee roles only

• Unlimited PTO and sick leave

• Remote work

• 2-4 off-sites per year

Note for US Roles: We do not provide visa sponsorship. You must be authorized to work in the U.S.