Customer Logistics Supervisor - Dedicated Transportation (M-F 1st Shift)

Ryder System, Inc.; Dubuque (IA); On-site; USD 56,000 - 59,000; Full time

Benefits offered by this job

401(k) Savings Plan

Discounted stock purchase options

Comprehensive health benefits

Paid time off

Job summary

Ryder System, Inc. in Dubuque, IA is seeking a Supervisory professional to lead daily logistics operations and ensure safety and efficiency while meeting customer expectations.

You will coach and develop teams, review processes with the Logistics Manager, and drive continuous improvement. The role emphasizes teamwork, clear communication, and accountability within a Fortune 500 company that supports professional growth.

Qualifications

• Supervisory/leadership experience required.
• Experience in transportation, warehouse or distribution environment.
• 0–1 year supervisory experience; 1+ year in related field.

Responsibilities

• Supervise and coordinate day-to-day logistics operations.
• Plan and review logistics processes with the Logistics Manager.
• Establish work schedules and coordinate team activities.
• Accountable for site KPI.
• Meet with team to monitor progress and coach.
• Implement health, safety and security initiatives.

Skills

Leadership

Planning

Results oriented

Communication

Interpersonal skills

Time management

Education

H.S. Diploma/GED

Job description

Job Description: Onsite in Dubuque, IA 52002 Schedule: M-F 7:30am-4:30pm.

Summary

Supervisors are responsible for leading their shift or assigned area of the operation, ensuring work is completed safely, efficiently, and in alignment with customer expectations. They coach, train, develop, and support their teams while driving engagement and accountability. In addition, they play a critical role in continuous improvement efforts, operational excellence, and achieving key customer performance metrics. In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer: Comprehensive training and the ability to continue your professional development Regional and local Ryder resources to help guide and support as we grow this offering. The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide. Additional day of Paid Time Off for Military Veterans. We are seeking the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our Customer’s expectation. If you possess a strong work ethic and a burning desire to succeed and grow your career, then we have an opportunity for YOU! You MUST be willing to commit yourself to align with our core values: Trust, Innovation, Expertise, Collaboration and Safety. The ability to embrace and utilize Technology as part of your daily routine is crucial. In addition, YOU are the management and professional representative of the Ryder organization.

Essential Functions

• Supervise, coordinate and oversee day to day logistics operations.
• Plan and review, in collaboration with the Logistics Manager, all logistics processes, ensuring that they meet the company standards and customer service specifications.
• Establish work schedules and procedures and coordinate activities of the workers to ensure optimal shift/team logistics.
• Accountable for site Key Performance Indication (KPI).
• Working in collaboration with customer in all aspect of operations.
• Meet regularly with team members collectively, as well as in individual basis to monitor progress towards meeting objectives, track performance, coach and counsel as well as recognizing team and individual successes.
• Cultivate team spirit with a Diversity and Inclusion initiative and promote cooperation by seeking opportunities to improve internal processes.
• Carry out performance evaluations of the team members and recommend performance awards and/or merit increases when appropriate.
• Address performance problems through corrective action and disciplinary process.
• Responsible for implementation of health & safety and security initiatives, practices and behaviors and adherence to company rules and policies.
• Provide appropriate orientation for employees and Lead Hands and give them the information, technology and any material necessary to perform their jobs.
• Performs other duties as assigned.

Skills and Abilities

• Instills commitment to organizational goals
• Strong planning skills
• Results oriented
• Effective leadership skills
• Motivating skills
• Effective interpersonal skills
• Diverse team environment
• Strong verbal and written communication skills
• Possesses a high degree of initiative
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow-up practices

Qualifications

• H.S. Diploma/GED
• 0 to 1 year in direct supervisory/leadership experience
• 1 year or more in experience in transportation, warehouse or distribution environment
• Preferred Travel: No

Benefits

• Comprehensive training and the ability to continue your professional development
• Regional and local Ryder resources to help guide and support as we grow this offering
• The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide
• Additional day of Paid Time Off for Military Veterans
• 401(K) Savings Plan with a company match
• Discounted stock purchase options
• Performance-based annual cost of living increases
• Comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options
• Paid time off for vacation, illness, bereavement, family and parental leave
• Tax-advantaged 401(k) retirement savings plan

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.

Pay Type: Salaried Minimum Pay Range: $56K Maximum Pay Range: $59K

Company Culture & Commitment

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together.

Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day.

Equal Opportunity Employer

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Security Notice for Applicants

Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Ryder will only communicate with an applicant directly from a @ryder.com email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

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