Customer Logistics & On-Time Delivery Specialist

US Farathane Corporation; Georgetown (TX); Presencial; USD 36.000 - 48.000; Jornada completa

Descripción de la vacante

US Farathane Corporation in Georgetown, TX is looking for a Customer Service Representative to act as the main point of contact with customers and to support the materials department by ensuring orders are shipped as ordered and on time.

Responsibilities include coordinating production releases to meet 100% on-time delivery, handling schedule changes, and communicating with Manufacturing, QA, Shipping/Receiving, and Purchasing to resolve issues while maintaining quality and safety standards.

Formación

• High school diploma or GED with 3–5 years related experience or equivalent.
• Combination of education and experience.
• Knowledge of EDI systems and related current customer requirements.
• Computer literate.
• Thorough understanding of customer releases.
• Knowledge of MRP system.

Responsabilidades

• Assure production requirements are shipped to the customer as released to ensure on‑time delivery.
• Lead customer driven requirements and coordinate with various systems and customers.
• Back up Shipping and Receiving Supervisor during absences.
• Inputs manual releases and reconciles releases or accum issues.
• Maintain premium freight log and respond to schedule changes.
• Communicate with Manufacturing, QA, Shipping/Receiving, and Purchasing on scheduling issues.
• Coordinate NAFTA requirements and meet deadlines.
• Notify customers of late, missed or short shipments.
• Cycle counts as needed per Materials Manager.
• Review vendor releases to ensure on-time delivery of materials/parts.
• Assist in problem solving and maintain safety procedures.
• Adhere to company policies and maintain clean work area.

Conocimientos

EDI systems knowledge

MRP system

Computer literacy

Understanding of customer releases

Educación

High school diploma or GED

Herramientas

MRP system

EDI systems

Descripción del empleo

US Farathane Corporation in Georgetown, TX is looking for a Customer Service Representative to act as the main point of contact with customers and to support the materials department by ensuring orders are shipped as ordered and on time.

Responsibilities include coordinating production releases to meet 100% on-time delivery, handling schedule changes, and communicating with Manufacturing, QA, Shipping/Receiving, and Purchasing to resolve issues while maintaining quality and safety standards.