Customer Logistics Manager

Ryder Supply Chain Solutions; Greencastle (IN); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

401(k) match

Stock purchase options

Employee discounts

Paid holidays & PTO

Maternity leave 12 weeks

Job summary

Ryder Supply Chain Solutions in Greencastle, PA is seeking a Customer Logistics Manager to oversee daily operations and lead a team within our Supply Chain Solutions division. You will manage planning, scheduling, and customer service while ensuring health and safety compliance.

The role emphasizes leadership, strong analytical skills, and the ability to work with cross-functional teams in a fast-paced environment. Expect salary of $70,000–$75,000 with full-time benefits and growth opportunities.

Qualifications

• H.S. Diploma or GED required.
• Bachelor's degree in Business, Logistics or Supply Chain preferred.
• Two+ years in supply chain, logistics, warehouse or related field.
• One+ year of direct supervisory/leadership experience.
• Proficiency in MS Office (Word, Excel, PowerPoint, Access) required.
• Advanced logistics knowledge; manufacturing/production knowledge strongly preferred.
• Knowledge of local and federal regulations governing customers and company.

Responsibilities

• Oversee day-to-day operations within the assigned function.
• Lead direct reports and achieve daily operational goals.
• Manage day-to-day planning and scheduling.
• Ensure health, safety, and regulatory compliance.
• Provide customer service and manage stakeholder expectations.

Skills

Customer service

Staffing management

Scheduling

Health and Safety

Regulatory compliance

MS Office

Analytical skills

Team leadership

Problem solving

Education

H.S. diploma/GED

Bachelor's degree in Business/Logistics

Job description

Job Description

We are immediately hiring a Customer Logistics Manager in Greencastle, PA for our Supply Chain Solutions division.

Pay Type

Exempt / Salary paid Twice Per Month

Annual Salary Pay: $70,000-$75,000 per year

Schedule

Wednesday 12:00pm-06:00pm Thursday-Saturday 06:00am-06:00pm (must be flexible)

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Benefits

• 401 (K) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
• All major holidays paid and Paid time off within your first year
• Up to 12 weeks paid maternity leave

Summary

The Manager Customer Logistics will oversee the day-to-day operations within an assigned function, and is responsible for all aspects of Operations and Account Management . Mainly responsible for the leadership of direct reports as well as the attainment of daily operational goals within his/her assigned functional area.

Essential Functions

• Customer service satisfaction and expectation management
• Staffing performance management and development of exempt and non-exempt employees
• Manage day-to-day planning and scheduling
• Health and Safety Management
• State/Local/Federal regulations compliance

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Ability to work within international functional teams
• High level analytical ability where problems are unusual and difficult
• Demonstrated technical and professional skills in job-related area
• Off shift support in the event of critical customer network disruption or crisis
• Strong oral and written communications skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow-up practicesProficiency in MS Office (Word, Excel, PowerPoint and Access) is required advanced required
• Logistics industry knowledge advanced required
• Knowledge and understanding of Customer/Company local and Federal regulations advanced required
• Fundamental knowledge of Supply Chain Management components intermediate required
• Strong knowledge of Manufacturing and Production advanced required

Qualifications

• H.S. diploma/GED required
• Bachelor's degree in Business, Logistics, Supply Chain preferred
• Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
• One (1) year or more direct supervisory/leadership experience required
• Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required. advanced required
• Logistics industry knowledge advanced required
• Knowledge and understanding of Customer/Company local and Federal regulations. advanced required
• Fundamental knowledge of Supply Chain Management components. intermediate required
• Strong knowledge of Manufacturing and Production advanced required

Job Category

Logistics

Our Culture & Commitment

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type

Benefits Information:

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application throughwww.ryder.com/careers .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder [e-mail] or800-793-3754.

Current Employees

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

Transportation, Logistics, Supply Chain and Storage

Company size 10,001+ employees

Company type Public company

Team growth

Momentum

4% in 12 mo

5,640 employees on LinkedIn

Footprint

Where they work

Company Ryder Supply Chain Solutions