Customer Logistics Manager

Ryder System, Inc.; Greencastle (Franklin County); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

401(k) with company match

Employee stock purchase options

Paid holidays

Job summary

Ryder System, Inc. is hiring a Customer Logistics Manager in Greencastle, PA to lead day-to-day operations in a fast-paced environment. The role oversees operations and account management with a focus on service excellence and regulatory compliance.

The position requires supervising staff, managing schedules, and ensuring health and safety standards while aligning with company policies. Competitive salary, benefits, and Fortune 500 backing ahead.

Qualifications

• Requires a Bachelor’s degree or higher in Business, Logistics, or Supply Chain fields.
• Two+ years in supply chain, logistics, warehousing, or related field.
• One+ year of direct supervisory/leadership experience.

Responsibilities

• Oversee day-to-day operations within assigned function.
• Lead and manage direct reports and achieve daily operational goals.
• Ensure customer service satisfaction and manage expectations.
• Staffing, performance management, and development of exempt/non-exempt staff.
• Manage planning and scheduling, health and safety, and regulatory compliance.
• Handle other duties as assigned.

Skills

Customer service

Staffing

Scheduling

Health and Safety

Regulatory compliance

Communication

MS Office

Logistics knowledge

Leadership

Education

Bachelor's degree in Business/Logistics/Supply Chain

H.S. diploma/GED

Tools

MS Office Suite (Word, Excel, PowerPoint, Access)

Job description

Job Description

We are immediately hiring a Customer Logistics Manager in Greencastle, PA for our Supply Chain Solutions division.

Pay Type: Exempt / Salary paid Twice Per Month Annual Salary Pay: $70,000-$75,000 per year Schedule: Wednesday-Saturday 05:30pm-04:30am (must be flexible) When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Benefits

• Medical, Dental, Vision Benefits start at 30 Days
• 401 (K) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
• All major holidays paid
• Paid time off within your first year
• Up to 12 weeks paid maternity lee

Summary

The Manager Customer Logistics will oversee the day-to-day operations within an assigned function, and is responsible for all aspects of Operations and Account Management. Mainly responsible for the leadership of direct reports as well as the attainment of daily operational goals within his/her assigned functional area.

Essential Functions

• Customer service satisfaction and expectation management
• Staffing performance management and development of exempt and non-exempt employees
• Manage day-to-day planning and scheduling
• Health and Safety Management
• State/Local/Federal regulations compliance
• Additional Responsibilities
• Performs other duties as assigned.

Skills and Abilities

• Ability to work within international functional teams
• High level analytical ability where problems are unusual and difficult
• Demonstrated technical and professional skills in job-related area
• Off shift support in the event of critical customer network disruption or crisis
• Makes decisions in a a timely manner
• Strong oral and written communications skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow-up practices
• Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required advanced required
• Logistics industry knowledge advanced required
• Knowledge and understanding of Customer/Company local and Federal regulations advanced required
• Fundamental knowledge of Supply Chain Management components intermediate required
• Strong knowledge of Manufacturing and Production advanced required

Qualifications

• H.S. diploma/GED required
• Bachelor's degree in Business, Logistics, Supply Chain preferred
• Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
• One (1) year or more direct supervisory/leadership experience required
• Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required. advanced required
• Logistics industry knowledge advanced required
• Knowledge and understanding of Customer/Company local and Federal regulations. advanced required
• Fundamental knowledge of Supply Chain Management components. intermediate required
• Strong knowledge of Manufacturing and Production advanced required

Job Category Logistics

Our Culture & Commitment

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.

Compensation Ranges

• Pay Type: Salaried
• Minimum Pay Range: $70,000
• Maximum Pay Range: $75,000

Benefits Information

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Ryder Pay Transparency Policy. Philadelphia Fair Criminal Records Screening Standards Washington State Fair Chance Act

Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers. Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail] or 800-793-3754.