Customer Logistics Associate

Ryder Supply Chain Solutions; Haskell (TX); On-site; USD 50,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Ryder Supply Chain Solutions in Texas seeks a front-line supervisor to provide administrative support and assign work to non-exempt personnel, aiming to achieve daily operational goals.

The role covers payroll/billing, safety compliance, DOT log review, training, and acting as a liaison with hourly workers; includes KPI reporting, A/P, attendance, and dispatch-related tasks to optimize location performance.

Qualifications

• HS diploma/GED required.
• 1+ year in warehouse, transportation, or distribution.
• Experience in customer service helpful.
• Familiarity with DOT/OSHA regulations preferred.

Responsibilities

• Oversee front-line work assignment to non-exempt staff.
• Payroll and billing duties and KPI reporting to manager.
• Support safety, DOT logs, and incident handling.
• Liaise with customers; manage vendor/employee communications.
• Assist with accounts payable and attendance records.

Skills

Professional relationships

Independent worker

Multitasking

Time management

Detail oriented

Verbal/written comms

Prioritization

Education

HS diploma/GED

Tools

Warehouse software

Routing software

Dispatch software

Job description

Job Description :

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Summary

Provide front-line supervision and administrative support for the location. Primarily responsible for the assignment of work to non-exempt personnel, as well as the attainment of daily operational goals within his/her assigned functional area

Essential Functions

• Payroll/Billing
• Complies with all Safety Maintenance and Compliance. DOT log review, preparation and submission. Conducts Safety Training/Orientations. First point of contact for collisions and injuries. Updates/Maintains STAR. Conducts safety meetings in conjunction with other management
• Handles front line customer requests; identifies and elevates any customer issues if needed. Acts as a liaison between hourly workers and management. Elevates any employee relations issues as appropriate. Quality Assurance. Dispatch/Routing. Driver communications (e.g., location updates, settlement reports, weekly paycheck stubs). Profit and Loss (P&L) responsibility (e.g., supplies, expenses, etc.)
• Maintains location A/P log
• Supply/uniform ordering
• Maintains all attendance/vacation records for hourly employees
• Key Performance Indicators (KPI) reporting to Manager prior to distribution

Additional Responsibilities

• RD 2000 Responsibilities
• SOX invoice reconciliation preparation for approval at the highest level
• Recommends location process initiation and/or improvements needed
• Any location specific requirements may be required

Skills and Abilities

• OtherAbility to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• OtherAbility to work independently and as member of a team
• OtherFlexibility to operate and self-driven to excel in a fast-paced environment
• OtherCapable of multi-tasking, highly organized, with excellent time management skills
• OtherDetail oriented with excellent follow-up practices
• OtherMust possess strong verbal and written communication skills internally as well as externally
• OtherAbility to prioritize, organize and accomplish work
• Knowledge/experience in transportation, warehouse or distribution environment (e.g., shipping, receiving, inventory management, distribution or dispatch) intermediate preferred
• Knowledge of warehouse, software applications, routing and dispatching software applications intermediate preferred
• Understanding of DOT, OSHA and all other safety related regulations strongly preferred intermediate preferred

Qualifications

• H.S. diploma/GED required
• One (1) year or more Warehouse, Transportation, Logistics or a distribution environment required
• One (1) year or more Experience in a customer service environment required
• Knowledge/experience in transportation, warehouse or distribution environment (e.g., shipping, receiving, inventory management, distribution or dispatch) intermediate preferred
• Knowledge of warehouse, software applications, routing and dispatching software applications intermediate preferred
• Understanding of DOT, OSHA and all other safety related regulations strongly preferred intermediate preferred

Travel

DOT Regulated

None

Job Category

Logistics

Our Culture & Commitment :

At Ryder, you're trusted to make an impact-while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information :

Thecompensationofferedtoa candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/ortype.Compensationranges for the position are below:

Pay Type :

Salaried

Minimum Pay Range:

50000

Maximum Pay Range:

52000

Benefits Information:

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note:

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.