Customer Logistics Associate

Ryder System, Inc.; Georgetown (KY); On-site; USD 38,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401(k) with company match

Discounted employee stock purchase

Paid holidays and PTO within firstyear

Paid maternity leave

Job summary

Ryder System, Inc. is seeking a Customer Logistics Associate to coordinate daily logistics operations in Georgetown, KY. You will manage arrivals, departures, and in-transit activities, ensuring on-time performance and carrier compliance while addressing customer requests.

The role requires strong organizational and communication skills, with experience in logistics or supply chain preferred. Work hours are 8:00am–4:00pm, Monday to Friday, with comprehensive medical and retirement benefits.

Qualifications

• Strong organizational and communication skills required.
• Experience in logistics or supply chain a plus.
• Ability to analyze data and solve problems in a fast-paced environment.

Responsibilities

• Coordinate day-to-day operations for assigned logistics customers.
• Manage arrivals/departures, in-transit and cross-border activity.
• Ensure on-time performance and carrier compliance.

Skills

Organizational skills

Verbal and written communication

Analytical skills

Problem solving

Decision making

Education

High school diploma or GED

Bachelor's degree in related field

Tools

MS Office

XMS/RMS/UMS portals

i2 Modeler

Job description

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

Job Description

We are immediately hiring a Customer Logistics Associate to join our Ryder Georgetown, KY Team. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.

• $40400k yearly salary + benefits and PTO
• Location : Georgetown, KY
• Logistics warehouse experience
• 8:00am - 4pm Monday - Friday

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Here are a few of the many benefits when working with us:

• Medical, Dental, Vision Benefits start at 30 Days
• 401 (K) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
• All major holidays paid and Paid time off within your first year
• Up to 12 weeks paid maternity leave

If you would like to learn more about this role and similar positions check out the link below:

https://www.youtube.com/watch?v=ue1pdSWIhD0

SUMMARY

Coordinates the day-to-day operation of all aspects of assigned logistics customers, up to and including all arrival and departure check calls, all in transit and cross border activity, all on time carrier performance, all exception coordination and management. In addition, responsible for driving all Carrier Web Compliance and On Time Performance within the given customer network as well as addressing any additional customer requests such as added routes to a given network, the coordination of canceled routes with the carrier base, or the adjustment of any given planned routing in order to meet customer needs. Required to have a working understanding of multiple customer business rules and procedural requirements and may, through day to day customer interaction, be required to resolve any customer concerns or issues.

ESSENTIAL FUNCTIONS

• Performs load scheduling functions with carriers and dedicated Ryder personnel
• Supports Specialization
• Premium Freight Management (PFM):Responsible for analyzing premium freight requests, booking low-cost providers and route management.
• Dedicated Contract Carriage (DCC): responsible for managing drivers, payroll and route management
• Freudenberg Household Products (FHP): Responsible for optimizing loads, booking loads, appointments and customer contact
• Off-shifts & Weekends (OSW): Responsible for working off-shifts or weekends while handling PRM, LTL, ACA, PFM, DCC, FHP
• Coordinates appointments

ADDITIONAL RESPONSIBILITIES

• May analyze Procurement and FBAP information relating to movement of unplanned freight
• May be required to work designated off-shift/weekend coverage, including holidays.
• Performs other duties as assigned.

EDUCATION

• H.S. diploma/GED
• Bachelor's degree Related field preferred.

EXPERIENCE

Five (5) years or more experience 1-5 years experience in position. (Supply chain or Operations experience preferred)

SKILLS

• Excellent organizational skills. Ability to prioritize and accomplish work
• Strong verbal and written communication skills. Internally as well as externally representing the company to customers by writing, telephone, e-mail or in person
• Demonstrates analytical skills.
• Demonstrates problem solving skills.
• Decision making considering cost and benefits of potential actions and selecting most appropriate one

KNOWLEDGE

MS Office, LMS Modules: XMS, RMS, UMS, ACA, DCC, Provider web portals, LOCS & similar costing/rating systems, i2 Modeler, FHP Database; advanced level.

TRAVEL

None

Candidates must be authorized to work for any employer in the United States without requiring current or future visa sponsorship.

Job Category: Logistics

Our Culture & Commitment

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type

Salaried

Minimum Pay Range

38000

Maximum Pay Range

40400

Benefits Information

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail] or 800-793-3754.

Current Employees

If you are a current employee at Ryder, please click here (https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld) to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .