Customer Lifecycle & Invoicing Analyst

Siemens Healthineers; Malvern (Chester County); Hybrid; USD 55,000 - 76,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance

Paid parking/public transportation

Paid time off

Paid sick time

Job summary

Siemens Healthineers in Malvern, PA and Cary, NC is seeking a Customer Account Lifecycle Analyst to own the order-to-invoice relationship for assets, service contracts, and T&M events. This hybrid role supports internal partners across the territory to ensure accurate records and enhance customer satisfaction.

The ideal candidate has 5+ years in accounting/finance, a BS in Accounting/Finance, and strong Excel skills; SAP experience is preferred.

Qualifications

• 5+ years of professional experience in accounting and/or finance.
• BS in Accounting, Finance, Business, or related field.
• Proficient with MS Office tools; strong Excel skills; PowerApps a plus.

Responsibilities

• Own the order-to-invoice relationship with external customers for assets, service contracts, and T&M events.
• Build relationships with internal partners (Sales Representatives, Regional Service Managers, Performance Controlling) to manage territory.
• Collaborate with Collections to resolve invoice disputes and support timely payments.
• Support improvement and digitalization projects using Robotic Process Automation, PowerBI, and Winshuttle.
• Conduct problem analysis and support corrective actions using RCCA tools and methodologies.
• Participate in SAP projects, gathering business requirements and supporting UAT.

Skills

Excel

PowerApps

MS Office

IFRS

Education

BS in Accounting/Finance

Tools

SAP

PowerBI

Winshuttle

Job description

Siemens Healthineers in Malvern, PA and Cary, NC is seeking a Customer Account Lifecycle Analyst to own the order-to-invoice relationship for assets, service contracts, and T&M events. This hybrid role supports internal partners across the territory to ensure accurate records and enhance customer satisfaction.

The ideal candidate has 5+ years in accounting/finance, a BS in Accounting/Finance, and strong Excel skills; SAP experience is preferred.