Customer Intelligence Manager, Google Cloud, GTM

Google; Austin (TX); On-site; USD 186,000 - 270,000; Full time

Job summary

Google is seeking a Customer Intelligence Manager for Google Cloud in a high-impact role that bridges business strategy and advanced data systems. You will translate data science outputs into scalable GTM frameworks, collaborate with analytics, engineering and sales teams, and drive measurable outcomes across enterprise accounts.

You will partner with the Data Science team and infrastructure leads to translate models into commercial actions, shaping GTM performance metrics and strategic

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 8 years of experience in go-to-market strategy, sales operations, strategy and operations, management consulting, finance, or program management.
• Experience with core business operations (e.g., sales-play planning, running business performance reviews, or targeting governance).
• Experience with data analysis, generating data-driven insights to influence decision-making (e.g., SQL, BigQuery, BI platforms, etc.).
• Experience working with executive-level clients or stakeholders to present data analysis, propensity models, or business performance metrics.

Responsibilities

• Collaborate with technical and commercial stakeholders to act as the primary translator between data science, business intelligence, systems engineering, and business teams.
• Own and execute end-to-end ambiguous projects, including building frameworks to evaluate market share against TAM or operationalizing machine learning models into business processes.
• Simplify and optimize GTM models by streamlining frameworks to reduce complexity, improve execution speed, and drive efficiency across sales teams.
• Elevate the AI Threat Defense initiative from tactical and operational execution to industry-leading thought leadership, establishing strategic benchmarks and positioning the team as an internal and external authority.

Skills

Go-to-market strategy

Sales operations

Strategy & operations

Finance

Program management

Data analysis

SQL

BigQuery

Education

Bachelor’s degree or equivalent practical experience

MBA or advanced degree

Tools

SQL

BigQuery

BI platforms

Job description

Customer Intelligence Manager, Google Cloud, GTM

Google

Locations: Austin, TX, USA; Atlanta, GA, USA; +3 more; +2 more

Advanced

Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.

The application window will be open until at least August 5, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Austin, TX, USA; Atlanta, GA, USA; Boulder, CO, USA; Chicago, IL, USA.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in go-to-market strategy, sales operations, strategy and operations, management consulting, finance, or program management.
• Experience with core business operations (e.g., sales-play planning, running business performance reviews, or targeting governance).
• Experience with data analysis, generating data-driven insights to influence decision-making (e.g., SQL, BigQuery, BI platforms, etc.).
• Experience working with executive-level clients or stakeholders to present data analysis, propensity models, or business performance metrics.

Preferred qualifications:

• MBA or other relevant advanced degree.
• Experience in management consulting, finance, or business strategy function.
• Experience collaborating with data scientists, BI engineers, or GTM systems developers.
• Experience working with sales targeting models, propensity-based prioritization, and scaling GTM performance metrics (e.g., tracking win-rate lifts, campaign conversion, or new logo acquisition).
• Track record of high productivity and execution under tight deadlines, with a willingness to challenge assumptions, take direct ownership, and drive business outcomes.
• Excellent relationship-building skills with sales leaders, product practice managers, and cross-functional stakeholders (e.g., BI, sales operations, tooling and systems teams).

About the job

The GTM Motions team in PACE is tasked with equipping both global practice GTM and the field with actionable insights on consumption, advocating a data-driven mindset, in order to prioritize efforts, ensure strong execution, and deliver always-on measurement of impact.

As a Customer Intelligence Manager within the Performance Analytics and Cloud Excellence team, you will occupy a critical, high-impact intersection between big-picture business strategy and advanced data systems. This is a net-new role designed for an entrepreneurial professional who grows in high-growth, highly ambiguous environments. You will partner closely with the Data Science team (composed of statisticians and PhDs) and infrastructure leads to translate complex data structures and machine learning models into actionable commercial frameworks. Your insights will directly steer the business trajectory and go-to-market strategies for our enterprise and select cloud accounts.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $186000 - $270000 (USD) + 20% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Collaborate with technical and commercial stakeholders to act as the primary translator between data science, business intelligence, systems engineering, and business teams.
• Own and execute end-to-end ambiguous projects, including building frameworks to evaluate market share against total addressable market (TAM) or operationalizing machine learning models into business processes.
• Simplify and optimize Go-to-Market (GTM) models by streamlining frameworks to reduce complexity, improve execution speed, and drive efficiency across sales teams.
• Elevate the AI Threat Defense initiative from tactical and operational execution to industry-leading thought leadership, establishing strategic benchmarks and positioning the team as an internal and external authority.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.