Customer Growth Strategy Senior Manager | Consumer Goods

Accenture; Los Angeles (CA); On-site; USD 123,000 - 317,000; Full time

Job summary

Accenture Song is seeking a Senior Manager to originate and deliver customer-led growth opportunities, guiding strategic priorities from ideation to market launch. You will lead senior client discussions, shape growth work, and drive evidence-based decisions across strategy and Song practices.

The role requires a track record in consumer goods, strong analytical and executive communication skills, and ability to travel 25-50%.

Qualifications

• 10+ years in strategy consulting, corporate innovation, or product/service design and launch within the consumer goods space.

Responsibilities

• Originate c-suite level work within an industry-specific context.
• Shape and sell customer growth work that spans across strategy and consulting and Song practices.
• Partner with client executives to define growth priorities that align to customer needs and market shifts.
• Lead cross-functional teams in identifying high-value opportunities through customer insight, market analysis, and competitive scanning.
• Apply proprietary, best-in-class protocols to rapidly test and validate concepts with real and synthetic customer input.
• Prioritize initiatives based on evidence, impact potential, and scalability.
• Guide go-to-market and scaling strategies for validated opportunities.
• Mentor and coach team members to strengthen their strategic and client engagement skills.

Skills

Strategy consulting

Corporate innovation

Product/service design

Education

MBA or advanced degree

Job description

We Are

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song

Role Purpose

Originate, sell, and deliverclientprogramsthat identify, validate, and scale new customer-led growth opportunities.SeniorManagers are responsible fordirectingthe strategic agenda,driving provocative and future-forward thinking, generating POV content,ensuring ideas are tested and refined with the right evidence, and guiding them to market launch and scale.

Key Responsibilities

• Originate c-suite level work within an industry-specific context
• Shape and sell customer growth work that spans across strategy and consulting and Song practices
• Partner with client executives to define growth priorities that align to customer needs and market shifts.
• Lead cross-functional teams in identifying high-value opportunities through customer insight, market analysis, and competitive scanning.
• Apply proprietary, best-in-class protocols to rapidly test and validate concepts with real and synthetic customer input.
• Prioritize initiatives based on evidence, impact potential, and scalability.
• Guide go-to-market and scaling strategies for validated opportunities.
• Mentor and coach team members to strengthen their strategic and client engagement skills.

What Success Looks Like

• Delivering validated, high-impact growth strategies that translate into measurable client results.
• Building trusted relationships with senior client leaders as a go-to advisor for growth and innovation.
• Embedding evidence-based decision-making into client growth planning.
• Ongoing and sustained client relationships in a particular industry.
• A solid pipeline of work that aligns to both industry and customer growth.
• Consistent ability to generate work for self and a small team of individuals.
• Ability to travel 25-50%

Basic Qualifications

• 10+years in strategy consulting, corporate innovation, or product/service design and launch within the consumer goods space.

Preferred Qualifications:

• Proven experience in consulting engagements with measurable impact.
• MBA or advanced degree in innovation, strategy, or related field a plus.
• Track record in customer and market insight, concept validation, and scaling new propositions.
• Experience or genuine interest in consumer goods, retail or hospitality & travel.
• Strong analytical, facilitation, and executive communication skills.
• Deep understanding of quantitative data sets and some financial modeling also preferred

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 09/17/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture

Role Location Annual Salary Range
California $122,700 to $317,200
Cleveland $122,700 to $317,200
Colorado $122,700 to $317,200
District of Columbia $122,700 to $317,200
Illinois $122,700 to $317,200
Maine $122,700 to $317,200
Maryland $122,700 to $317,200
Massachusetts $122,700 to $317,200
Minnesota $122,700 to $317,200
New York $122,700 to $317,200
New Jersey $122,700 to $317,200
Virginia $122,700 to $317,200
Washington $122,700 to $317,200

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

_ What We Believe _

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

_ Requesting An Accommodation _

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 [phone] or send us email or speak with your recruiter.

_ Equal Employment Opportunity Statement _

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement

Accenture is an EEO and ...

Accenture is committed to providing veteran employment opportunities to our service men and women.

_ Other Employment Statements _

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.