Customer Growth Strategy Senior Manager | Consumer Goods

Accenture; Chicago (IL); On-site; USD 123,000 - 317,000; Full time

Job summary

Accenture is seeking a Senior Manager to originate, sell, and deliver client programs that identify, validate, and scale new customer-led growth opportunities. You will direct the strategic agenda, test ideas with evidence, and guide them to market launch and scale.

Lead cross-functional teams across strategy and Song practices, shaping priorities with client executives and driving growth through validated opportunities. Strong executive communication and analytical skills are essential.

Qualifications

• 10+ years in strategy consulting, corporate innovation, or product/service design and launch within the consumer goods space.
• Proven experience in consulting engagements with measurable impact.
• Track record in customer and market insight, concept validation, and scaling new propositions.
• Experience or genuine interest in consumer goods, retail or hospitality & travel.
• Strong analytical, facilitation, and executive communication skills.
• Deep understanding of quantitative data sets and some financial modeling also preferred.

Responsibilities

• Originate, sell, and deliver client programs that identify, validate, and scale new growth opportunities.
• Lead cross-functional teams in identifying high-value opportunities through customer insight and market analysis.
• Shape and sell growth work spanning strategy and Song practices.
• Guide go-to-market and scaling strategies for validated opportunities.
• Mentor and coach team members to strengthen strategic and client engagement skills.

Skills

Executive communication

Analytical

Market insights

Strategy consulting

Education

MBA or advanced degree in innovation/strategy

Job description

We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song

Role Purpose

Originate, sell, and deliver client programs that identify, validate, and scale new customer-led growth opportunities. Senior Managers are responsible for directing the strategic agenda, driving provocative and future-forward thinking, generating POV content, ensuring ideas are tested and refined with the right evidence, and guiding them to market launch and scale.

Key Responsibilities

Originate c-suite level work within an industry-specific context

Shape and sell customer growth work that spans across strategy and consulting and Song practices

Partner with client executives to define growth priorities that align to customer needs and market shifts.

Lead cross-functional teams in identifying high-value opportunities through customer insight, market analysis, and competitive scanning.

Apply proprietary, best-in-class protocols to rapidly test and validate concepts with real and synthetic customer input.

Prioritize initiatives based on evidence, impact potential, and scalability.

Guide go-to-market and scaling strategies for validated opportunities.

Mentor and coach team members to strengthen their strategic and client engagement skills.

What Success Looks Like

Delivering validated, high-impact growth strategies that translate into measurable client results.

Building trusted relationships with senior client leaders as a go-to advisor for growth and innovation.

Embedding evidence-based decision-making into client growth planning.

Ongoing and sustained client relationships in a particular industry.

A solid pipeline of work that aligns to both industry and customer growth.

Consistent ability to generate work for self and a small team of individuals.

Ability to travel 25-50%

Basic Qualifications

10+ years in strategy consulting, corporate innovation, or product/service design and launch within the consumer goods space.

Preferred Qualifications

Proven experience in consulting engagements with measurable impact.

MBA or advanced degree in innovation, strategy, or related field a plus.

Track record in customer and market insight, concept validation, and scaling new propositions.

Experience or genuine interest in consumer goods, retail or hospitality & travel.

Strong analytical, facilitation, and executive communication skills.

Deep understanding of quantitative data sets and some financial modeling also preferred.

Compensation

At Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 09/17/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture

• California $122,700 to $317,200
• Cleveland $122,700 to $317,200
• Colorado $122,700 to $317,200
• District of Columbia $122,700 to $317,200
• Illinois $122,700 to $317,200
• Maine $122,700 to $317,200
• Maryland $122,700 to $317,200
• Massachusetts $122,700 to $317,200
• Minnesota $122,700 to $317,200
• New York $122,700 to $317,200
• New Jersey $122,700 to $317,200
• Virginia $122,700 to $317,200
• Washington $122,700 to $317,200

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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