Customer Growth Strategy Senior Manager | Consumer Goods

Accenture; Boston (MA); On-site; USD 123,000 - 317,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) plan

Bonus opportunities

Job summary

Accenture Song seeks a Senior Manager to originate, sell, and deliver client programs that identify, validate, and scale new customer-led growth opportunities.

You will lead cross-functional teams, shape growth work, and partner with client executives to define priorities. This role requires experience in strategy consulting and the ability to translate insights into market-ready strategies, with travel 25–50%.

Qualifications

• 10+ years in strategy consulting, corporate innovation, or product/service design and launch within the consumer goods space.
• MBA or advanced degree in innovation, strategy, or related field a plus.
• Track record in customer and market insight, concept validation, and scaling new propositions.
• Experience or genuine interest in consumer goods, retail or hospitality & travel.
• Strong analytical, facilitation, and executive communication skills.
• Deep understanding of quantitative data sets and some financial modeling also preferred

Responsibilities

• Originate c-suite level work within an industry-specific context
• Shape and sell customer growth work that spans across strategy and consulting and Song practices
• Partner with client executives to define growth priorities that align to customer needs and market shifts.
• Lead cross-functional teams in identifying high-value opportunities through customer insight, market analysis, and competitive scanning.
• Apply proprietary, best-in-class protocols to rapidly test and validate concepts with real and synthetic customer input.
• Prioritize initiatives based on evidence, impact potential, and scalability.
• Guide go-to-market and scaling strategies for validated opportunities.
• Mentor and coach team members to strengthen their strategic and client engagement skills.

Skills

Strategy consulting

Corporate innovation

Product design

Executive communication

Financial modeling

Education

MBA or advanced degree in innovation/strategy

Bachelor's degree in a related field

Job description

We Are

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song

Role Purpose

Originate, sell, and deliverclientprogramsthat identify, validate, and scale new customer-led growth opportunities.SeniorManagers are responsible fordirectingthe strategic agenda,driving provocative and future-forward thinking, generating POV content,ensuring ideas are tested and refined with the right evidence, and guiding them to market launch and scale.

Key Responsibilities

• Originate c-suite level work within an industry-specific context
• Shape and sell customer growth work that spans across strategy and consulting and Song practices
• Partner with client executives to define growth priorities that align to customer needs and market shifts.
• Lead cross-functional teams in identifying high-value opportunities through customer insight, market analysis, and competitive scanning.
• Apply proprietary, best-in-class protocols to rapidly test and validate concepts with real and synthetic customer input.
• Prioritize initiatives based on evidence, impact potential, and scalability.
• Guide go-to-market and scaling strategies for validated opportunities.
• Mentor and coach team members to strengthen their strategic and client engagement skills.

What Success Looks Like

• Delivering validated, high-impact growth strategies that translate into measurable client results.
• Building trusted relationships with senior client leaders as a go-to advisor for growth and innovation.
• Embedding evidence-based decision-making into client growth planning.
• Ongoing and sustained client relationships in a particular industry.
• A solid pipeline of work that aligns to both industry and customer growth.
• Consistent ability to generate work for self and a small team of individuals.
• Ability to travel 25-50%

Basic Qualifications

• 10+years in strategy consulting, corporate innovation, or product/service design and launch within the consumer goods space.

Preferred Qualifications:

• Proven experience in consulting engagements with measurable impact.
• MBA or advanced degree in innovation, strategy, or related field a plus.
• Track record in customer and market insight, concept validation, and scaling new propositions.
• Experience or genuine interest in consumer goods, retail or hospitality & travel.
• Strong analytical, facilitation, and executive communication skills.
• Deep understanding of quantitative data sets and some financial modeling also preferred

Compensation at Accenture

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 09/17/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here.

Role Location Annual Salary Range

• California $122,700 to $317,200
• Cleveland $122,700 to $317,200
• Colorado $122,700 to $317,200
• District of Columbia $122,700 to $317,200
• Illinois $122,700 to $317,200
• Maine $122,700 to $317,200
• Maryland $122,700 to $317,200
• Massachusetts $122,700 to $317,200
• Minnesota $122,700 to $317,200
• New York $122,700 to $317,200
• New Jersey $122,700 to $317,200
• Virginia $122,700 to $317,200
• Washington $122,700 to $317,200

Requesting an Accommodation

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