Customer Growth Program Intern

SentinelOne; New York (NY); On-site; USD 24,796 - 34,440; Part time

Benefits offered by this job

Medical, dental, and vision coverage

401K

Paid Holidays

Job summary

SentinelOne is seeking a part-time Fall 2026 Internship in New York to join the Customer Growth/Success efforts. You will bridge support for existing customers, help improve processes, and contribute to growth initiatives while learning about AI-enabled security solutions.

You will work with the Community and Growth teams and other departments to analyze adoption metrics, support upsell initiatives, and help refine the customer lifecycle with new growth triggers.

Qualifications

• Must be currently enrolled in a full-time, degree-seeking program with an expected graduation date between Dec 2026 and June 2027.
• Strong teamwork and self-starter attitude.

Responsibilities

• Assist with growth campaigns and deployment.
• Analyze customer data such as usage and adoption trends to identify patterns.
• Collaborate with Sales, Marketing and Product teams on upsell and expansion opportunities.
• Help revamp customer lifecycle journeys with new adoption triggers.
• Ensure documentation quality and usability of contributed projects.

Skills

Team player

Analytical

Communication skills

Cybersecurity interest

Job description

• As a Customer Growth Program Intern, you will help bridge the gap between supporting existing customers by being an active supporter looking for ways to improve processes, increase efficiency and enhance customer experience to help drive growth
• Ensure that SentinelOne is portrayed in a positive, authentic way as an ethical provider of reliable, effective and scalable security solutions
• Collaborate with members of the Community and Growth team to ensure the overall success of our customers; and assist other members of the Customer Success organization
• Help develop, implement, and assist with the deployment of growth campaigns
• Help with analyzing customer data such as: usage data, adoption trends, and health score to help identify patterns and potential risks
• Collaborate closely with Sales, Marketing, and Product teams on upsell initiatives, adoption metrics, and understanding our customer base better
• Identify growth opportunities tied to upsell, cross-sell, and expansion
• Help revamp the customer lifecycle journey encompassing new adoption and growth triggers
• Ensure that contributed projects meet reasonable expectations in regard to documentation quality, and overall usability and utility

Benefits

• Medical, dental, and vision coverage
• Employee assistance program
• Gym reimbursement
• Incentive-based challenges
• Mental health and mindfulness
• Unlimited Time Off
• Grandparent Leave
• Volunteer Time Off
• Paid Sick Time
• Paid Holidays
• 16 weeks Gender-Neutral Parental Leave
• Restricted Stock Unit Program
• Flexible Spending Accounts
• Life Insurance
• Short and Long Term Disability Insurance
• 401K
• Team building activities
• Celebrations and social gatherings
• Community volunteering events
• Global all hands and local town hall events

We're looking for people who are relentlessly curious and committed to continuous learning. AI is reshaping every function across our business, and we enable every team member, regardless of role or level, to build fluency in AI tools and concepts. Those who thrive here actively seek out new solutions, experiment thoughtfully, and apply what they learn to drive better, faster, smarter outcomesIf you are interested in cybersecurity and enjoy working in a team environment, we'd like to meet youMust be currently enrolled in a full-time, degree-seeking program with an expected graduation date between Dec 2026 and June 2027Strong team player but still a self-starterDetail-oriented and analyticalThrives in a multitasking environment and can adjust priorities on-the-flyImpeccable written and verbal communication skillsEnthusiastic, driven and confident: the ability to clearly and persuasively articulate the company's mission, product and business opportunityThis role is a part time Fall 2026 Internship, running September 7th - December 4, 2026