Customer Fulfillment Technician

Nosco; Bridgeview (IL); On-site; USD 28,000 - 33,000; Full time

Job summary

Nosco in Bridgeview, IL is seeking a Customer Fulfillment Technician on third shift to operate a carton folding/gluing asset and assist in producing folded cartons that meet delivery, quality, and customer specs, while ensuring safety and efficiency. You will document procedures, label and palletize, gather components, and use the ERP system to document orders and release finished goods.

The role requires attention to defects and teamwork; Nosco offers employee ownership and comprehensive

Qualifications

• High school diploma or equivalent; able to read a ruler and perform basic arithmetic.
• Manufacturing background preferred; ERP experience desirable.

Responsibilities

• Follow procedures and document per SOPs and GMP guidelines.
• Label and palletize items correctly.
• Gather components for production runs as directed by the folder/gluer operator.
• Perform real-time defect checks and alert leadership to prevent shortages or remakes.
• Package products and ensure accurate case and row counts.
• Use ERP to complete customer documentation, palletize orders, and release finished goods.

Skills

Ruler literacy

Basic math

Attention to detail

Concentration

Education

High school diploma or equivalent

Tools

ERP system

Job description

Nosco is looking for a Customer Fulfillment Technician on third shift at our Bridgeview, IL facility.

As an employee owner in this position, you will be involved in the operation of a carton folding/gluing asset in order to perform the final step of folding carton production. The purpose of this position is to work alongside a folder/gluer operator to produce folded cartons in order to meet on time delivery, high quality expectations, and in accordance to all customer specifications in a safe and efficient manner. This position also packages all products and supplies all customer required documentation.

In this role, you will…

• Follow proper procedures, including proper documentation, when performing job responsibilities as outlined in the SOP's and the GMP Manual.
• Ensure items are labeled and palletized correctly
• Follows direction from folder/gluer operator in gathering necessary components for production run (required forms, cases, supplemental packaging material, etc)
• Acts as a last defense against defects by performing real time checks on the assets/ Identifying problems in a timely manner and altering pressman or leadership to avoid shortages or remakes.
• Packages all product and ensures accurate case and row counts
• Utilizes ERP system to complete required customer documentation, palletizes orders, and performs the release to finished goods when applicable

Success factors…

• The ability to understand defects which may be encountered in the manufacturing of folding cartons
• High school diploma/equivalency required (including the ability to read a ruler, perform basic addition, subtraction, multiplication, and division, and ability to read and comprehend customer specifications for documentation)
• Prior background in manufacturing environment, preferably in a regulated industry and/or that utilizes an ERP system
• Ability to sit, stand and walk for extended periods.
• Physical requirements: Twisting, turning, squeezing, grasping, reaching, reaching over equipment, kneeling, crawling, pulling, extended periods of standing, ability to lift 50 pounds.
• Long periods of concentration.
• Speaking, hearing and vision are also essentials to performing job functions.

What is in it for you…

We are 100% employee owned, which means you will have a stake in the action. We are enthusiastic about career development and will help you grow because we care about you. We reward and recognize those who contribute and make a mark in the company.

The typical pay range for this role is $20.00-24.00.

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base offer will depend on a variety of factors, including relevant skills, qualifications, and experience.

In addition to your compensation, enjoy the rewards of an employee owned company. Nosco offers a full range of medical, dental and vision benefits including HSA/FSA/HCA. Eligible employees may enroll in Nosco's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. We provide a fully paid term life insurance plan to eligible employees, and short-term and long-term disability benefits. Nosco also offers numerous well-being programs, paid parental leave, education assistance, and discount programs with participating partners. As for time off, Nosco's employee owners enjoy Paid Time Off (PTO) as well as paid holidays throughout the calendar year. Number of paid holidays, and other time off are provided consistent with relevant state law and Company policies.

About Nosco…

At Nosco, it is not just a job... it is a career. Need proof? Our average tenure is over 10 years!

With over 120 years in the industry, Nosco provides printed cartons, labels, inserts and flexible packaging to its 400+ customers in the healthcare, natural health, personal care and consumer goods markets. Nosco is a subsidiary of Holden Industries, Inc., and is 100% employee owned. This offers a unique opportunity for our workforce to share in the success of the company through beneficial ownership.

We encourage you to explore all that we have to offer including the open positions so you can start building your career here. Find an open position near you by going to Nosco.com/Careers!

Remote Position

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