Customer Fulfillment Manager

Aero Alliance; Houston (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading company, Aero Alliance, is seeking a Customer Fulfillment Manager in Houston, Texas. This role involves overseeing customer projects, ensuring material availability, and collaborating cross-functionally to meet project timelines. Candidates should possess strong communication and leadership skills, along with experience in material planning and scheduling.

Benefits

Professional growth opportunities

Competitive pay

Equal Opportunity Employer

Qualifications

• Bachelor’s Degree or equivalent experience in material planning.
• 4 years of material planning and scheduling experience.
• Strong leadership and decision-making in complex environments.

Responsibilities

• Oversee customer projects from material health perspective.
• Collaborate to ensure project material timelines are met.
• Resolve critical shortages throughout project lifecycle.

Skills

Communication

Interpersonal skills

Leadership

Organizational skills

Problem-solving

Collaboration

Attention to detail

Education

Bachelor’s Degree

High School Diploma/GED with 4 years experience

Tools

MS Office

Excel

Oracle ERP

Tableau

Job description

Join to apply for the Customer Fulfillment Manager role at Aero Alliance.

The Customer Fulfillment Manager (CFM) will oversee customer projects from a material health and shop movement perspective. Responsibilities include material planning, pacing item follow-up, resolving part shortages, and conducting cost analysis.

Essential Duties & Responsibilities:

• Review material health of projects to inform scheduling.
• Maintain systems for accurate material status reports.
• Collaborate cross-functionally to ensure project material timelines stay on track.
• Proactively resolve critical shortages during project lifecycle.
• Validate system data for dates and costs.

Basic Qualifications/Requirements:

• Bachelor’s Degree or High School Diploma/GED with 4 years of material planning and scheduling experience.
• Excellent communication skills.
• Strong interpersonal and leadership abilities.
• Organizational skills with attention to detail.
• Decision-making in complex environments, with problem-solving and collaboration skills.
• Proficiency in MS Office, especially Excel.

Desired Characteristics:

• Lean or continuous improvement mindset; Green Belt or Black Belt certification preferred.
• Experience with Aero-Derivative Gas Turbines/Aviation engines.
• Knowledge of Oracle ERP and Tableau.

About Us: Aero Alliance, a joint venture of Baker Hughes and GE Vernova, serves multiple customer segments, focusing on delivering quality, speed, and cost-effective solutions. We value diversity, inclusion, and develop our people to their full potential. We are an Equal Opportunity Employer.

Additional Information: GE Vernova offers a great work environment, professional growth, and competitive pay. Employment is contingent on legal authorization to work in the U.S. and passing a drug screen. No relocation assistance is provided.

Additional Details:

• Seniority Level: Entry level
• Employment Type: Full-time
• Job Function: Other
• Industry: Repair and Maintenance