Customer-Forward Retail Associate | 40% Discount & DailyPay

Bath & Body Works; Rock Hill (SC); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

40% merchandise discount

DailyPay access to earned wages

Tuition-free education benefits

Job summary

Bath & Body Works is seeking a Sales Associate to be the face of the store, helping customers find products and delivering exceptional service. You will use product knowledge, make personalized recommendations, and enroll customers in rewards programs to drive sales.

The role requires strong communication, the ability to handle busy periods, and a focus on maintaining store standards and safety while welcoming every guest to create a feel-good shopping experience.

Qualifications

• Thrives in a customer-first based retail environment.
• Demonstrated sales and customer experience results in a fast-paced environment.
• Effective communication skills, being open to feedback, and the ability to adapt quickly.
• Ability to de-escalate store and customer situations effectively.
• Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.

Responsibilities

• Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.
• Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Drive rewards program enrollment and engagement on both the sales floor and at check-out.
• Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked.
• Support product replenishment activities and maintain brand standards to keep the store full and abundant.
• Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.
• All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store.
• Associates should be able to lift 10 pounds consistently and up to 50 pounds.
• Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
• Maintain our values, policies, and procedures.

Skills

Customer-first retail environment

Sales and customer experience

Effective communication

De-escalation of situations

Availability for peak days and varied

Job description

Bath & Body Works is seeking a Sales Associate to be the face of the store, helping customers find products and delivering exceptional service. You will use product knowledge, make personalized recommendations, and enroll customers in rewards programs to drive sales.

The role requires strong communication, the ability to handle busy periods, and a focus on maintaining store standards and safety while welcoming every guest to create a feel-good shopping experience.