Customer-Focused Teller: Service & Referrals

INTRUST Bank; Haysville (KS); On-site; USD 26,000 - 32,000; Full time

Job summary

INTRUST Bank in Kansas is seeking a Teller to deliver excellent customer service and accurately process daily transactions. You will identify opportunities to refer customers to bank products and services while upholding confidentiality and strong ethical standards.

As part of a collaborative team, you will follow teller policies to ensure security and accuracy, supporting branch operations and community engagement. The role emphasizes professionalism and responsive service to customers.

Qualifications

• High School diploma or equivalent required.
• Strong communication and listening skills, detail oriented.
• Ability to use Microsoft Office and web-based applications.

Responsibilities

• Provide excellent customer service and accurate processing of daily teller transactions.
• Identify needs-based opportunities and refer customers to Bankers or other areas of the bank to meet financial needs.
• Maintain confidentiality and adhere to bank policies and procedures; protect customer information.
• Scan and process transactions per procedures; support branch operations and teamwork.
• Represent INTRUST Bank in the community and maintain professional demeanor.

Skills

Communication skills

Listening skills

Detail oriented

Math basics

Interpersonal skills

Customer service

Microsoft Office

Web-based applications

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

INTRUST Bank in Kansas is seeking a Teller to deliver excellent customer service and accurately process daily transactions. You will identify opportunities to refer customers to bank products and services while upholding confidentiality and strong ethical standards.

As part of a collaborative team, you will follow teller policies to ensure security and accuracy, supporting branch operations and community engagement. The role emphasizes professionalism and responsive service to customers.