Customer-Focused Teller & Digital Banking Advocate

Associated Bank; Green Bay (WI); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

401(k) and Pension plans

Paid time off to volunteer

Employee stock purchase plan

Parental leave

Well-being programs

Job summary

Associated Bank in Green Bay area seeks a Teller to deliver outstanding service and accurately process customer transactions. You will identify needs, promote suitable products, and support branches with vaults, night drops and ATMs. Emphasis on digital tools and teamwork across locations.

The role requires a high school diploma and up to 2 years of customer service experience, with preferred background in retail banking or financial services. Competitive benefits offered.

Qualifications

• High school diploma or equivalent.
• Up to 2 years of demonstrated customer service experience.
• Experience in retail banking or financial services preferred.

Responsibilities

• Deliver friendly, professional customer service reflecting the bank's brand.
• Process customer transactions accurately and efficiently.
• Identify customer needs and refer to colleagues for solutions.
• Promote current offers, products and services to customers.
• Support daily branch operations including vaults, night drops and ATMs.
• Educate customers on digital and self-service banking tools.
• Collaborate with colleagues across branches to ensure seamless service.

Skills

Customer service

Cash handling

Retail banking

Education

High school diploma or equivalent

Job description

Associated Bank in Green Bay area seeks a Teller to deliver outstanding service and accurately process customer transactions. You will identify needs, promote suitable products, and support branches with vaults, night drops and ATMs. Emphasis on digital tools and teamwork across locations.

The role requires a high school diploma and up to 2 years of customer service experience, with preferred background in retail banking or financial services. Competitive benefits offered.