Customer-Focused Spa Front Desk Sales | Flexible Schedule

Massage Envy; Prosper (TX); On-site; USD 17,000 - 19,000; Part time

Benefits offered by this job

401(k)

401(k) matching

Employee discount

Flexible schedule

Job summary

Massage Envy in Prosper, TX is seeking a front desk sales associate for part-time hours with potential to advance. You will drive membership sales, upsell add-ons and retail, answer calls, check clients in/out, and warmly greet guests.

Ideal candidates have a high school diploma or GED, strong cash handling, phone and computer skills, and customer service experience. Weekend and some nights availability is required; Meevo experience is a plus.

Qualifications

• High school diploma or GED required.
• Basic math and cash handling experience.
• Strong phone and computer skills.
• Previous customer service experience preferred.
• Ability to prioritize and multitask across duties.
• Work cohesively in a fast-paced environment.
• General knowledge of massage/esthetics is a plus; Meevo scheduling experience is a plus.
• Prior Massage Envy Spa experience is a plus.
• Must be available to work flexible hours including weekends and some nights.

Responsibilities

• Drive membership sales and upsell add-ons and retail.
• Answer phone calls and greet guests.
• Check members/guests in and out for appointments.
• Promote the Wellness Program and re-engage inactive members.
• Keep management informed of member concerns and follow policies.
• Uphold Massage Envy values: optimism, gratitude, excellence, consistency, empathy.
• Stay updated on retail products and promotions.
• Support team goals and maintain positive relationships.

Skills

Customer service

Cash handling

Multitasking

Communication

Teamwork

Phone proficiency

Education

High school diploma or GED

Tools

Meevo scheduling system

Job description

Massage Envy in Prosper, TX is seeking a front desk sales associate for part-time hours with potential to advance. You will drive membership sales, upsell add-ons and retail, answer calls, check clients in/out, and warmly greet guests.

Ideal candidates have a high school diploma or GED, strong cash handling, phone and computer skills, and customer service experience. Weekend and some nights availability is required; Meevo experience is a plus.