Customer-Focused Software Engineer | Full-Stack Java/React

HighByte, Inc.; Portland (ME); Hybrid; USD 85,000 - 120,000; Full time

Job summary

HighByte, Inc. seeks a Software Developer (Support Focused) to join a fast-growing enterprise software company serving the global manufacturing market.

You will triage and resolve customer-reported issues, investigate complex problems, and deliver reliable fixes while collaborating with the Customer Success team across the product lifecycle. You will contribute to product stability, R&D projects, and new design efforts, with opportunities to grow as the company scales.

Qualifications

• Bachelor’s degree or equivalent in computer science or related field.
• 2+ years of professional programming experience in B2B software.

Responsibilities

• Triage and resolve customer-reported issues.
• Investigate and debug complex problems across the product.
• Deliver high-quality fixes and enhancements.
• Collaborate with Customer Success to reproduce issues and provide timely solutions.
• Design and implement customer-specific enhancements and documentation.

Skills

Full-stack Java/React

REST/JSON/SQL/TCP-IP/Security

IDE: IntelliJ/VSC/GitHub

TCP/IP, threading, synchronization

Agile SCRUM

Windows/Linux familiarity

Industrial automation/IIoT/ML (nice to

Education

Bachelor’s degree in CS or related field

Tools

IntelliJ

Maven

Visual Studio Code

GitHub

Job description

HighByte, Inc. seeks a Software Developer (Support Focused) to join a fast-growing enterprise software company serving the global manufacturing market.

You will triage and resolve customer-reported issues, investigate complex problems, and deliver reliable fixes while collaborating with the Customer Success team across the product lifecycle. You will contribute to product stability, R&D projects, and new design efforts, with opportunities to grow as the company scales.