Customer‑Focused Security Officer — Flexible Scheduling

Securitas Security Services USA, Inc.; Waltham (MA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Company-Paid Life Insurance

Paid Training

Paid Holidays & PTO

EAP

Employee Discount Program

Career Advancement Opportunities

Flexible Scheduling

Weekly Pay

DailyPay Available

Uniforms Provided

Job summary

Securitas Security Services USA, Inc. in Waltham, MA is seeking a professional Security Officer for a corporate office facility.

The role offers 12-hour shifts on Wednesday, Thursday and Friday from 7am to 7pm, providing a visible security presence and excellent customer service to employees, visitors, and clients. Responsibilities include access control, patrols, monitoring alarms and cameras, reporting incidents, and responding to emergencies while maintaining a professional appearance and

Qualifications

• High school diploma or GED required.
• Strong verbal and written communication skills.
• Professional demeanor and excellent customer service skills.
• Ability to remain alert and attentive throughout the shift.
• Ability to handle sensitive information with discretion.

Responsibilities

• Maintain a safe and secure environment for employees, visitors, and authorized guests.
• Monitor and control access to the facility, including employee and visitor entry.
• Conduct regular patrols of the interior of the building.
• Monitor security systems, alarms, cameras, and other building security equipment.
• Verify identification, credentials, and visitor access as required.
• Maintain accurate daily activity, incident, and security reports.
• Respond promptly and professionally to security incidents, emergencies, and unusual activity.
• Contact appropriate emergency personnel when necessary and assist with emergency response procedures.
• Provide directions and general assistance to employees and visitors.
• Enforce site-specific security policies, procedures, and access-control protocols.
• Monitor deliveries, contractors, and other authorized vendors entering the facility.
• Maintain a professional appearance and positive attitude while representing the security team.
• Communicate effectively with site management, client representatives, employees, and fellow security personnel.
• Perform other security-related duties as assigned.

Skills

Access control

Surveillance

Customer service

Observation

Professional demeanor

Education

High school diploma or GED

Job description

Securitas Security Services USA, Inc. in Waltham, MA is seeking a professional Security Officer for a corporate office facility.

The role offers 12-hour shifts on Wednesday, Thursday and Friday from 7am to 7pm, providing a visible security presence and excellent customer service to employees, visitors, and clients. Responsibilities include access control, patrols, monitoring alarms and cameras, reporting incidents, and responding to emergencies while maintaining a professional appearance and