Customer-Focused Security Officer: Access Control & Response

Securitas, Inc.; Waltham (MA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and paid holidays

401(k) retirement savings plan

Life insurance and other supplemental

Employee assistance programs

Training and professional development

Career growth and advancement

Employee discounts and other company

Job summary

Securitas, Inc. in Waltham, MA is seeking a professional Full-Time Security Officer to protect people and property. The role involves patrolling, monitoring access, and maintaining a calm, professional presence on site.

You will respond to incidents, complete reports, and provide exceptional customer service to employees, visitors, and clients while upholding site policies and procedures. The schedule includes 7am-7pm on Wed/Fri/Thu.

Qualifications

• High school diploma or GED required.
• Previous security, customer service, military, law enforcement, or related experience preferred.
• Strong communication and interpersonal skills.
• Ability to remain calm and professional in stressful or emergency situations.
• Strong observation skills and attention to detail.
• Ability to write clear and accurate reports.
• Must be reliable, punctual, and professional.
• Ability to stand, walk, and patrol for extended periods as required by the site.
• Must meet all applicable licensing and background requirements.

Responsibilities

• Monitor and patrol assigned areas to maintain a safe and secure environment.
• Control access to the facility and verify the identity of employees, visitors, and contractors.
• Conduct routine security patrols of the property, both indoors and outdoors as required.
• Respond to security incidents, emergencies, alarms, and other situations in accordance with established procedures.
• Report suspicious activity, safety concerns, and security incidents to appropriate personnel.
• Complete accurate and timely incident reports and daily activity reports.
• Provide professional customer service and assistance to employees, visitors, and clients.
• Enforce site-specific policies and procedures.
• Maintain a visible security presence throughout the assigned location.
• Communicate effectively with site management, emergency responders, and other team members.
• Perform additional security-related duties as assigned.

Skills

Communication skills

Situational awareness

Report writing

Reliability

Education

High school diploma or GED

Job description

Securitas, Inc. in Waltham, MA is seeking a professional Full-Time Security Officer to protect people and property. The role involves patrolling, monitoring access, and maintaining a calm, professional presence on site.

You will respond to incidents, complete reports, and provide exceptional customer service to employees, visitors, and clients while upholding site policies and procedures. The schedule includes 7am-7pm on Wed/Fri/Thu.