Customer‑Focused Security Officer

Vallarta Supermarkets; Adelanto (CA); On-site; USD 27,552 - 30,307; Full time

Job summary

Vallarta Supermarkets is seeking a Security Officer to safeguard our premises, assets, team members, and customers. You will patrol, deter crime, and enforce policies while delivering outstanding service.

The role requires strong people skills, professional communication, and a basic understanding of Spanish and English. You will work flexible hours as part of the district security team, staying vigilant and reporting incidents as needed.

Qualifications

• Must possess excellent people skills and provide extraordinary customer service.
• Excellent oral and written communication skills, with the ability to communicate professionally and effectively to diverse individuals and groups.
• Basic understanding of Spanish and English language; reading, writing, and speaking.

Responsibilities

• Provide security to the business as well as its occupants, team members, customers, and vendors. Secure premises and personnel by patrolling the property and always staying visible.
• Provide extraordinary customer service to customers, team members, and vendors. Greeting and smiling all the time.
• Be vigilant and alert. Identify possible exposure to the security of everyone in the business such as fights and disturbances. Prevent losses and damage by reporting irregularities, informing violators of policy and procedures, and restraining trespassers where applicable.
• Writing activity and incident reports as needed by recording observations, information, occurrences, and surveillance activities.
• Contacting local authorities when needed. Maintain a professional relationship and communication with law enforcement, fire departments, and emergency medical personnel.
• Contribute to asset protection efforts in preventing theft and losses to control shrink.
• Respond to emergencies and provide necessary assistance to team members and/or customers.
• Follow procedures for various initiatives, including fire prevention, and property damage.

Skills

People skills

Customer service

BSIS Power to Arrest

Oral and written communication

English/Spanish

Observation skills

Education

High School Diploma

Job description

Vallarta Supermarkets is seeking a Security Officer to safeguard our premises, assets, team members, and customers. You will patrol, deter crime, and enforce policies while delivering outstanding service.

The role requires strong people skills, professional communication, and a basic understanding of Spanish and English. You will work flexible hours as part of the district security team, staying vigilant and reporting incidents as needed.