Customer-Focused Sales Associate

Rocky; Holden (MA); Hybrid; USD 2,066,000 - 2,755,000; Full time

Job summary

Rocky in Holden, MA is seeking a Sales Associate to deliver exceptional customer service and drive sales. You will ring up purchases, merchandise displays, and help with stocking and shipments while maintaining store cleanliness and promoting Ace Rewards.

The role emphasizes welcoming customers, answering calls, and participating in monthly meetings to support store goals and promotional campaigns. Previous retail experience preferred, with a focus on accuracy and helpful service.

Qualifications

• Excellent customer service and ability to upsell or cross-sell.
• Strong sales skills with goal orientation.
• Experience handling cash and operating a register accurate and quickly.
• Knowledge of product placement and merchandising best practices.
• Ability to perform store operations including stocking, receiving, and maintaining clean work areas.

Responsibilities

• Provide amazing customer service and engage customers to identify needs.
• Process sales transactions quickly and accurately at the register.
• Assist with stock, merchandising, shipments, and store upkeep.
• Collaborate with management to reach sales and productivity goals.
• Maintain clean register area and promote store promotions and loyalty programs.

Skills

Customer service

Sales skills

Cashiering

Merchandising

Store operations

Job description

Rocky in Holden, MA is seeking a Sales Associate to deliver exceptional customer service and drive sales. You will ring up purchases, merchandise displays, and help with stocking and shipments while maintaining store cleanliness and promoting Ace Rewards.

The role emphasizes welcoming customers, answering calls, and participating in monthly meetings to support store goals and promotional campaigns. Previous retail experience preferred, with a focus on accuracy and helpful service.