Customer-Centric Sales & Store Experience Specialist

Rocky's Ace Hardware; Fairborn (OH); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Ace Rewards program

Job summary

Rocky’s Ace Hardware is seeking a sales associate to deliver outstanding customer service, process sales quickly, and manage cash register transactions. The role supports store operations, merchandising, and promotional activities to drive traffic and sales.

Responsibilities include greeting customers, handling phone inquiries, stocking merchandise, and assisting management in achieving goals while maintaining store standards and Ace Rewards participation.

Qualifications

• Exceptional customer service to engage customers and determine needs.
• Strong sales skills to drive merchandise and promotions.
• Ability to operate cash registers accurately and efficiently.

Responsibilities

• Combine amazing customer service with strong sales skills.
• Operate cashiering, process shipments, stocking, and store upkeep.
• Support management to reach sales and productivity goals.
• Maintain clean, well merchandised end-caps and displays.
• Encourage Ace Rewards card sign-ups and handle receipts and refunds.
• Attend monthly store meetings and assist with promotions.

Skills

Customer service

Sales skills

Cashier operations

Job description

Rocky’s Ace Hardware is seeking a sales associate to deliver outstanding customer service, process sales quickly, and manage cash register transactions. The role supports store operations, merchandising, and promotional activities to drive traffic and sales.

Responsibilities include greeting customers, handling phone inquiries, stocking merchandise, and assisting management in achieving goals while maintaining store standards and Ace Rewards participation.