Customer-Focused Retail Sales & Service Associate

Dollar General Corporation; Jacksonville (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) Savings Plan

Job summary

Dollar General is seeking a Sales Associate to be a friendly point of contact for customers, helping locate merchandise and processing purchases. You will stock, restock and rotate products, maintain clean surroundings, and support store displays while following safety guidelines.

The role emphasizes strong communication, accurate cash handling, and teamwork with the Store Manager to maximize customer satisfaction and protect company assets in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal and oral communication skills.
• Ability to read and follow planograms and merchandise guides.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills and cash register ability.

Responsibilities

• Provide excellent customer service, greet and assist customers.
• Operate cash register and scanner to total purchases and handle payments.
• Follow merchandising processes, stock, restock, and rotate merchandise.
• Clean the store, stock displays, and support sidewalk displays as needed.

Skills

Customer service

Communication

Cash handling

Basic math

Stock merchandise

Planograms

Safety policies

Cash register

Education

High school diploma or equivalent

Tools

Cash register

Handheld scanners

Job description

Dollar General is seeking a Sales Associate to be a friendly point of contact for customers, helping locate merchandise and processing purchases. You will stock, restock and rotate products, maintain clean surroundings, and support store displays while following safety guidelines.

The role emphasizes strong communication, accurate cash handling, and teamwork with the Store Manager to maximize customer satisfaction and protect company assets in a fast-paced retail environment.