Customer-Focused Retail Banker — Growth & Service

Woodforest National Bank; Stockbridge (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Woodforest National Bank in Stockbridge, GA, is seeking a Teller Retail Banker to join our front-line team. You will engage customers, process transactions, open accounts, and provide product recommendations to meet financial needs.

This full-time role requires a high school diploma or equivalent, with 3 years of sales/customer service experience (or 1 year with an associate/bachelor degree). Prior in-store banking is preferred, with occasional branch coverage and light travel.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience.
• OR a Bachelor’s degree.
• Previous in-store banking experience is preferred, but not required.
• Formal Education: High School Diploma or equivalent required.
• Work Status: Full-time.
• Travel: Little to no overnight travel; may cover nearby branch locations up to 45 miles.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Sales

Customer service

Education

High School Diploma or equivalent

Associate’s degree

Bachelor’s degree

Job description

Woodforest National Bank in Stockbridge, GA, is seeking a Teller Retail Banker to join our front-line team. You will engage customers, process transactions, open accounts, and provide product recommendations to meet financial needs.

This full-time role requires a high school diploma or equivalent, with 3 years of sales/customer service experience (or 1 year with an associate/bachelor degree). Prior in-store banking is preferred, with occasional branch coverage and light travel.