Customer-Focused Retail Associate: Tech & Battery Solutions

Batteries Plus; Wake Forest (NC); On-site; USD 26,000 - 36,000; Full time

Job summary

Batteries Plus is seeking a Store Associate to greet customers, assess needs, and guide them to solutions. You will handle transactions, assist with battery testing and installation, and ensure organized displays while supporting daily store operations.

The role emphasizes strong communication, customer-first service, teamwork, and safety compliance, with opportunities for growth in a fast-paced, collaborative environment.

Qualifications

• High school diploma or equivalent preferred.
• Prior retail or customer service experience is a plus.
• Strong communication skills and a customer-first mindset.
• Team player with professionalism, problem-solving, and conflict-resolution skills.
• Comfortable with basic math and cash register operation.
• Ability to lift up to 50 lbs. and perform standing, walking, and hands-on tasks.
• Valid driver's license and clean driving record.

Responsibilities

• Greet customers and provide friendly, knowledgeable service.
• Assess customer needs, recommend products, and explain promotions or warranties.
• Perform sales transactions, operate the register, and handle payments accurately.
• Assist with technical services, including battery testing, installation, and rebuilds.
• Load, unload, and stock products while maintaining organized displays.
• Support store upkeep, including cleaning, stocking, and maintaining safety standards.
• Follow all safety rules and wear proper Personal Protective Equipment (PPE).

Skills

Customer service

Communication

Teamwork

Cash handling

Problem solving

Safety awareness

PPE compliance

Education

High school diploma or equivalent

Job description

Batteries Plus is seeking a Store Associate to greet customers, assess needs, and guide them to solutions. You will handle transactions, assist with battery testing and installation, and ensure organized displays while supporting daily store operations.

The role emphasizes strong communication, customer-first service, teamwork, and safety compliance, with opportunities for growth in a fast-paced, collaborative environment.