Customer-Focused Retail Associate & Merchandising Expert

Dollar General; Knoxville (TN); On-site; USD 26,000 - 36,000; Full time

Job summary

Dollar General is seeking a Store Associate to provide friendly customer service, stock and arrange merchandise, and operate the checkout efficiently. You will help customers locate items, maintain display standards, and ensure the store stays clean and organized.

Responsibilities include unloading trucks, stocking shelves, processing transactions, and assisting with merchandise orders. A high school diploma or equivalent is preferred.

Qualifications

• Knowledge of customer service best practices.
• Ability to read and follow merchandising guidelines.
• Understanding of cash handling procedures.
• Basic math skills for transactions.
• Familiarity with IBM cash registers.

Responsibilities

• Unload trucks and receive merchandise.
• Open cartons, stock shelves, and restock as needed.
• Build and arrange merchandise displays.
• Assist customers in locating items and answering questions.
• Operate the cash register, process payments, and bag items.
• Assist with ordering merchandise using hand-held scanners.
• Keep aisles clean and maintain storefront presentation.

Skills

Interpersonal communication

Safety policies

Plan-o-gram interpretation

Cash handling

Basic math

IBM cash register

Education

High school diploma or equivalent

Job description

Dollar General is seeking a Store Associate to provide friendly customer service, stock and arrange merchandise, and operate the checkout efficiently. You will help customers locate items, maintain display standards, and ensure the store stays clean and organized.

Responsibilities include unloading trucks, stocking shelves, processing transactions, and assisting with merchandise orders. A high school diploma or equivalent is preferred.