Customer-Focused Retail Associate & Merchandiser

Dollar General; South Charleston (WV); On-site; USD 17,000 - 22,000; Full time

Job summary

Dollar General is seeking a store associate to act as the primary customer contact, assist with plan-o-grams, stock merchandise, and support daily store operations.

The role includes greeting customers, operating the cash register, handling payments, and maintaining clean, organized sales floors. A high school diploma is preferred, with emphasis on safety and accuracy in fast-paced environments.

Qualifications

• Effective interpersonal and oral communication.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform IBM cash register functions.

Responsibilities

• Unload trucks.
• Receive, open and unpack cartons and totes; store merchandise in stock room or move directly to sales floor.
• Build merchandise displays.
• Stock merchandise; rotate and face merchandise on shelves.
• Restock recovered merchandise.
• Assist customers by locating merchandise.
• Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
• Comply with company policies and procedures.
• Greet customers.
• Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
• Collect payment from customer and make change.
• Assist with ordering merchandise using hand-held scanners, as needed.
• Clean front end of store and help set up sidewalk displays when necessary.

Skills

Interpersonal communication

Oral communication

Safety policies understanding

Plan-o-gram reading

Cash handling procedures

Basic mathematics

IBM cash register functions

Education

High school diploma or equivalent

Tools

Handheld scanners

Pricing guns

IBM cash register

Rolltainers / dollies

Job description

Dollar General is seeking a store associate to act as the primary customer contact, assist with plan-o-grams, stock merchandise, and support daily store operations.

The role includes greeting customers, operating the cash register, handling payments, and maintaining clean, organized sales floors. A high school diploma is preferred, with emphasis on safety and accuracy in fast-paced environments.