Customer-Focused Retail Associate | Growth & Perks

The TJX Companies, Inc.; Florence (KY); On-site; USD 18,597 - 19,286; Full time

Benefits offered by this job

Associate discount

EAP

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Job summary

The TJX Companies, Inc. in Florence, KY seeks a store associate to deliver exceptional customer service and maintain a clean, organized sales floor.

You will engage customers, process transactions, and support merchandising standards while promoting credit and loyalty programs. The role requires flexibility in scheduling, strong communication, and the ability to multi-task in a fast-paced, collaborative environment.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills.
• Ability to multi-task and adapt to changes.
• Retail customer experience preferred.

Responsibilities

• Provide a highly satisfied customer experience by engaging with customers and upholding customer experience principles.
• Adhere to operational, merchandise, and loss prevention standards.
• Cross-train to work in multiple store areas to support business needs.
• Accurately process customer purchases and returns and handle cash handling per procedures.
• Promote credit and loyalty programs and maintain store merchandising standards.
• Keep the sales floor clean, organized, and recovery-ready throughout the day.
• Support safety practices and labor policies while contributing to a positive store culture.

Skills

Excellent customer service

Flexible schedule

Strong communication

Organizational skills

Multi-tasking

Adaptability

Retail experience

Job description

The TJX Companies, Inc. in Florence, KY seeks a store associate to deliver exceptional customer service and maintain a clean, organized sales floor.

You will engage customers, process transactions, and support merchandising standards while promoting credit and loyalty programs. The role requires flexibility in scheduling, strong communication, and the ability to multi-task in a fast-paced, collaborative environment.