Customer-Focused Retail Associate (Flexible Schedule)

Columbia Sportswear Company; San Clemente (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

401k with match

Medical benefits

Dental insurance

Vision insurance

Employee discounts

Paid time off

EAP services

Job summary

Columbia Sportswear Company is seeking a Retail Associate in California to deliver exceptional in-store experiences and act as a brand ambassador. You will assist customers, demonstrate merchandise, and guide them to suitable options while supporting store leadership.

Responsibilities include handling cash register transactions, replenishing stock, maintaining visual standards, and contributing to store profitability. A high school diploma is preferred and 2 years in retail is typical.

Qualifications

• No specific education required (High School Diploma or GED preferred).
• 2 (or less) years of experience in a position or specialization.
• Experience operating Inventory and POS systems and various retail software tools.

Responsibilities

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

Skills

Customer service

Cash handling

Sales

Education

High School Diploma or GED preferred

Tools

POS systems

Retail software tools

Job description

Columbia Sportswear Company is seeking a Retail Associate in California to deliver exceptional in-store experiences and act as a brand ambassador. You will assist customers, demonstrate merchandise, and guide them to suitable options while supporting store leadership.

Responsibilities include handling cash register transactions, replenishing stock, maintaining visual standards, and contributing to store profitability. A high school diploma is preferred and 2 years in retail is typical.