Customer-Focused Loader | Pro & Garden Center

Lowe's; Milford (OH); Hybrid; USD 18,000 - 23,000; Full time

Job summary

Lowe's in Milford, OH is seeking a Loader/Customer Service associate to support customers by locating and loading merchandise, assisting at checkout, and preparing orders with accuracy. You will operate store equipment safely and help maintain stock and store cleanliness.

Two role-specific duties include assisting Pro Desk customers with loading and order fulfillment, and supporting Garden Center loading activities to ensure orders are staged and ready for pickup.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Ability to obtain sales related licensure or registration as may be required by law.

Responsibilities

• Assists customers with locating, selecting, carrying, and loading merchandise.
• Supports checkout, fulfillment, and customer assistance needs throughout the store.
• Pulls, stages, and prepares customer and contractor orders accurately and efficiently.
• Uses power equipment and store technology safely and effectively to move, stage, and load merchandise.
• Maintains in-stock conditions by down stocking and replenishing merchandise as needed.
• Supports large order fulfillment while maintaining product quality and accuracy.
• Collect carts and help maintain clean, organized, and safe work areas inside the store and parking lot.
• Identifies and reports safety hazards, theft, and security concerns to management and/or Asset Protection.
• Operates store equipment as needed depending on one specific role and department.
• Communicates stock, special order merchandise, product features, warranty, and Lowe’s program information to customers.
• Follows Lowe’s safety policies and procedures, including proper use of power equipment, spotters and safety devices.
• Performs additional duties as assigned.
• Pro-specific responsibilities: supports Pro customer relationships from arrival through order completion, loading, staging, and order fulfillment, and maintains Pro Standards in parking lot.
• Garden Center responsibilities: loading, staging, and completing orders in the Garden Center, ensuring orders are ready for pickup.

Skills

Computer skills

Retail technology

Licensure eligibility

Education

High school diploma or GED

Job description

Lowe's in Milford, OH is seeking a Loader/Customer Service associate to support customers by locating and loading merchandise, assisting at checkout, and preparing orders with accuracy. You will operate store equipment safely and help maintain stock and store cleanliness.

Two role-specific duties include assisting Pro Desk customers with loading and order fulfillment, and supporting Garden Center loading activities to ensure orders are staged and ready for pickup.