Customer-Focused Cybersecurity & Compliance Analyst

Enboarder; San Francisco (CA); On-site; USD 75,000 - 95,000; Full time

Job summary

A cybersecurity solutions provider in San Francisco is seeking a Cybersecurity Analyst who will work closely with customers to ensure they implement and leverage cybersecurity products effectively. Responsibilities include guiding customers through onboarding and assisting with compliance to NIST 800-171 and CMMC standards. The ideal candidate will have experience in a customer-facing technical role related to cybersecurity and possess strong communication and troubleshooting skills. This role offers the opportunity to make a significant impact on customer satisfaction and product development.

Qualifications

• Experience in a customer-facing technical role in cybersecurity or compliance.
• Strong experience with cybersecurity standards like NIST and CMMC.
• Intermediate networking knowledge for managing IT environments.

Responsibilities

• Guide new customers through the onboarding process and ensure compliance.
• Manage customer requirements and advocate for their needs in product development.

Skills

Customer-facing technical role experience

Cybersecurity frameworks knowledge

Networking knowledge (WAN/LAN)

Microsoft Intune experience

Troubleshooting skills

Excellent communication skills

Emotional intelligence

Tools

PowerShell

HubSpot

Active Directory

Windows Server

Job description

A cybersecurity solutions provider in San Francisco is seeking a Cybersecurity Analyst who will work closely with customers to ensure they implement and leverage cybersecurity products effectively. Responsibilities include guiding customers through onboarding and assisting with compliance to NIST 800-171 and CMMC standards. The ideal candidate will have experience in a customer-facing technical role related to cybersecurity and possess strong communication and troubleshooting skills. This role offers the opportunity to make a significant impact on customer satisfaction and product development.