Customer-Focused Banking Specialist

What’s Upstate; Town of Lake George (NY); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Competitive compensation

Medical, Dental, Vision Insurance

Tuition Reimbursement

Retirement plans

Employee Assistance Program

Job summary

Arrow Financial Corporation in Lake George is seeking a Banker I to provide precise customer service, process transactions accurately, and safeguard customer information. You will build relationships by listening to customer needs and recommending appropriate banking products and services.

The role emphasizes accuracy, fraud prevention, and a customer-first mindset, with a standard in-branch schedule and potential for growth within the company.

Qualifications

• Strong written and verbal communication in English.
• Commitment to high-quality customer service with a courteous, patient demeanor.
• Attention to detail and ability to follow procedures.
• Ability to multitask while staying organized.

Responsibilities

• Processes transactions accurately and balances cash drawer.
• Answers account and banking questions within regulatory requirements.
• Detects fraud by identifying counterfeit currency and suspicious instruments.
• Performs ATM reconciliation and night deposits under dual control.
• Promotes self-service banking options and online/mobile banking.

Skills

Customer service

Cash handling

Digital proficiency

Problem solving

Education

High School Diploma or GED

2 years experience in customer service

Tools

Microsoft Office (Word, Outlook, Excel)

Job description

Arrow Financial Corporation in Lake George is seeking a Banker I to provide precise customer service, process transactions accurately, and safeguard customer information. You will build relationships by listening to customer needs and recommending appropriate banking products and services.

The role emphasizes accuracy, fraud prevention, and a customer-first mindset, with a standard in-branch schedule and potential for growth within the company.